Back

Albrecht Subaru of Wakefield

Wakefield, MA

4.8
2,034 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
Contact Dealership

618 North Ave

Wakefield, MA

01880

Directions

By Type

Showing 2,034 reviews

May 16, 2016

Sales managers are rude and obnoxious We leased a Forester and 2 years later purchased a Cross Trek. The sales experiences were both fine. Mark Roberge is a good salesman and a great guy More

by bc44
Recommend Dealer
No
Employees Worked With
Sal Barbagallo
May 16, 2016 -

Albrecht Subaru of Wakefield responded

I am sorry to hear that you had trouble returning your leased car. I have spoken to my sales managers about this to see what may have happened. We want everyone to turn in lease cars with us because it does give us the chance to purchase them before they go to auction. It sounds like this was not handled right and I will be looking into this deeper. I apologize for any inconvenience. Thank you for bringing this to my attention. Sal Barbagallo

May 16, 2016 -

Albrecht Subaru of Wakefield responded

I am sorry to hear that you had trouble returning your leased car. I have spoken to my sales managers about this to see what may have happened. We want everyone to turn in lease cars with us because it does give us the chance to purchase them before they go to auction. It sounds like this was not handled right and I will be looking into this deeper. I apologize for any inconvenience. Thank you for bringing this to my attention. Sal Barbagallo

May 16, 2016

Great Experience When we purchased our new 2016 Subaru at the dealership it was the best car buying experience we ever had. All went quickly from the test drive to th More

by ontheroad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Roberge
May 16, 2016 -

Albrecht Subaru of Wakefield responded

Congratulations on your new Subaru Outback and Thank you for taking the extra time to write this nice review for Mark and the Subaru of Wakefield team. We appreciate your business. Best of luck with the new car. Thank you Subaru of Wakefield

May 16, 2016 -

Albrecht Subaru of Wakefield responded

Congratulations on your new Subaru Outback and Thank you for taking the extra time to write this nice review for Mark and the Subaru of Wakefield team. We appreciate your business. Best of luck with the new car. Thank you Subaru of Wakefield

May 16, 2016

Excellent service The service is always excellent, and the people are friendly, understanding, and efficient. They have kept my 2004 Forester in excellent condition fo More

by P4N1317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Gallella
May 16, 2016 -

Albrecht Subaru of Wakefield responded

Thank you for taking the time to write this nice review about us and our great service dept. We appreciate your continued service and business. Thank you Subaru of Wakefield

May 15, 2016

It's a car dealership I don't have much experience with buying cars at dealerships but my experience at Subaru Wakefield was pretty much what I imagined it would be. That b More

by Guy who bought a car
Recommend Dealer
Yes
Employees Worked With
Finance Guy, Sales Manager Guy, Mark Roberge
May 16, 2016 -

Albrecht Subaru of Wakefield responded

Thank you for your business and taking the time to write this review for Mark and Subaru of Wakefield. We appreciate you recommending us to other people. We try to be as transparent as possible with our customers. We know no one likes to buy cars and we are glad we could make it work for you. Enjoy your new car. Thank you Subaru of Wakefield

May 15, 2016

20 satisfied years One day to get a good deal on a car . Then 5+ years of great service by Christine and her efficient and friendly service crew. Seamless sales and serv More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Gallella
May 16, 2016 -

Albrecht Subaru of Wakefield responded

Jack, We are so pleased that you have been a valued customer with us for the past 5 years. Thank you for your business and taking the extra time to write this nice review for Christine and our service dept. We look forward to your next visit. Thank you Subaru of Wakefield

May 13, 2016

Excellent shopping experience They were kind, efficient and they gave me the best price of all the 5 dealers I contacted. I left feeling I had got the best possible deal. More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Vandyck, Linsey Taylor
May 16, 2016 -

Albrecht Subaru of Wakefield responded

Thank you for your business. We are glad you choose Subaru of Wakefield out of the 5 dealers you visited. We know price was important but we know that is not the only reason you choose Subaru of Wakefield. Enjoy your new Subaru and we look forward to servicing your car in the future. Thank you Subaru of Wakefield

May 11, 2016

Excellent Everyone was extremely helpful. Especially Al Mazin. I've been dealing with him for over 10 years. Every time I have had service needs Chrisrine was More

by RussellJudie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Gallella
May 12, 2016 -

Albrecht Subaru of Wakefield responded

We appreciate your repeat over the years. Christine has been with us since the start and Al always goes the extra mile for his customers. Thank you for your continued business. Thank you Subaru of Wakefield

May 10, 2016

Friendly, honest, and refreshing From the moment we stepped onto the lot, we could tell this was a different kind of car buying experience. We were immediately warmly greeted by John More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cheshire
May 10, 2016 -

Albrecht Subaru of Wakefield responded

Thank you for taking the time to write this amazing review for John and Ken in Finance. John is doing a great job for us and his customers are always happy. We are glad to hear that you choose to visit Subaru of Wakefield and give us the chance to earn your business. Congratulations on your new Subaru. We look forward to seeing you in Service. Thank you Subaru of Wakefield

May 10, 2016 -

Albrecht Subaru of Wakefield responded

Thank you for taking the time to write this amazing review for John and Ken in Finance. John is doing a great job for us and his customers are always happy. We are glad to hear that you choose to visit Subaru of Wakefield and give us the chance to earn your business. Would you mind sharing your review on our Facebook page or yelp? www.subaruofwakefield.com/reviews.htm. Congratulations on your new Subaru. We look forward to seeing you in Service. Thank you Subaru of Wakefield

May 05, 2016

12K service for 2016 outback was met at the car by Maggie who took my mileage and efficiently took my info and wrote up my concerns. one hour later, my car was ready, service done More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie, Christine Gallella
May 06, 2016 -

Albrecht Subaru of Wakefield responded

Peter, Thank you for taking the time to write this nice review for Christine and Maggie in our service dept. We are glad we were able to take care of your recall and window problem for you. We appreciate your business. Thank you

May 05, 2016

Reasonable dealer Low stress experience which was nice. I am ready and able to haggle to get the best price but I would prefer not to. I visited a few different dealers More

by the negotiator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Mallias
May 05, 2016 -

Albrecht Subaru of Wakefield responded

Low stress is the way we like it for our customers. Congratulations on your new Subaru. Glad to hear you had a good experience over all and thank you for taking the extra time to write this review for Perry and Subaru of Wakefield. Please enjoy your new car. Thank you Subaru of Wakefield

May 05, 2016 -

Albrecht Subaru of Wakefield responded

?Low stress is the way we like it for our customers. Congratulations on your new Subaru. Glad to hear you had a good experience over all and thank you for taking the extra time to write this review for Perry and Subaru of Wakefield. Would you mind sharing your review on Yelp Google or our Facebook page. You can use the link below. Please enjoy your new car. www.subaruofwakefield.com/reviews.htm Thank you Subaru of Wakefield

...
137
...