Albrecht Subaru of Wakefield

Purchase of Subaru Cross - Trek This is the third car purchase we have done over the past several years with Perry Mallias at Subaru of Wakefield. Each time we received tremendous cu This is the third car purchase we have done over the past several years with Perry Mallias at Subaru of Wakefield. Each time we received tremendous customer service. Perry has earned our trust with a no b/s approach to selling cars. He has tremendous skill with knowledge of product. He is passionate about his job and it shows! On our end we do our homework and come into the dealership knowing our "number" in terms of what we are willing to pay. Each time Perry was able to give us an offer several hundred dollars lower than our number. Perry has been a joy to deal with and has taken the pain out of new car buying. Needless to say our next car will be purchased through Perry at Subaru. Larry and Katrina Poirier More

Christian was excellent I went in to purchase a new Subaru Forrester (my 2nd) and Christian was super. She even let me drive to make sure it would fit in my garage!!! I went in to purchase a new Subaru Forrester (my 2nd) and Christian was super. She even let me drive to make sure it would fit in my garage!!! More

great and quick! I walked in without an appointment. Initially just want to get a sense of what type of cars I may like better. After two test drives, I know I want th I walked in without an appointment. Initially just want to get a sense of what type of cars I may like better. After two test drives, I know I want the Subaru crosstrek. And the price I was given is the lowest price I found online. So I bought it. I just wish I could be told or demoed more about the new car More

Excellent service We bought a used vehicle from the dealer (Toyota 4Runner), and they also allowed me to tow my other car there and park it when it was damaged by a pot We bought a used vehicle from the dealer (Toyota 4Runner), and they also allowed me to tow my other car there and park it when it was damaged by a pothole on the way to pay for the Toyota. The interactions were friendly and efficient - a family-oriented business. More

Great service and customer support Sydney did a great job showing me the different models and describing the differences between them. He was informative and suggestive without being pu Sydney did a great job showing me the different models and describing the differences between them. He was informative and suggestive without being pushy. I was allowed to test drive a couoke mussels to get a feel for each one. More

Buyer of new car The dealership was great, also the service department was great. Only thing that I would complain was the fact I asked for remote started installat The dealership was great, also the service department was great. Only thing that I would complain was the fact I asked for remote started installation when I purshased the car but when I when back to pay and give the insurance information they did not told me anything. They only told my the day I pick up the car. I think they should had told my right when I asked for but I can always get an aftermarket one installed. More

Simple, friendly service My experience was simple and easy. I am an ASHA member so I was able to get the special price. There was no haggling and Sydney was knowledgeable and My experience was simple and easy. I am an ASHA member so I was able to get the special price. There was no haggling and Sydney was knowledgeable and easy to work with. More

Knowledgeable Salesperson My salesperson was Sydney VanDyk. I really liked working with him. In fact, I was going to test drive a few other cars and do a little more research, My salesperson was Sydney VanDyk. I really liked working with him. In fact, I was going to test drive a few other cars and do a little more research, but I wanted to give him the sale because of the interaction. (I had more or less made a decision - the additional test drives and research was more to reassure myself). He was very knowledgeable about the CrossTrek and didn't give me any kind of hard sell. The negotiating process went smoothly and quickly - no haggling. When I went to pick up the care he helped load my Contacts and went over the basic operation of the car. I would definitely seek out Sydney in the future and recommend my friends to him. More

Wonderful experience! Christian greeted us when we first arrived and was fabulous throughout the whole buying experience. She helped us determine the best value for our do Christian greeted us when we first arrived and was fabulous throughout the whole buying experience. She helped us determine the best value for our dollar and was very knowledgeable about each car we considered. When we picked up our car late in the evening, she stayed after hours to ensure we had gone over all the features of the car. When I decided I wanted to purchase a few additional accessories a few days later, she did not just send me off to the parts department. She escorted me in and stayed with me until everything was ordered and I was in the queue to have my car serviced. She is not just about getting a commission. She was determined to make sure I left the dealership with everything I wanted and needed. When I am ready to purchase another car, Christian will be the salesperson I will seek out. The dealership as a whole was fantastic. More

Pleasant Surprise We were dreading to go car shopping but found a car we wanted online.... at a dealership. We found that car at Subaru of Wakefield. We reluctantly wen We were dreading to go car shopping but found a car we wanted online.... at a dealership. We found that car at Subaru of Wakefield. We reluctantly went on a Saturday afternoon and met John. He was warm, friendly, and accommodating. We told him the car we were looking at online and that's what he showed us. He did not try to pressure us into a more expensive car, or into something we really did not want. Instead he gave us all the information we needed on that particular car. We made a deal that day. John truly made the whole car buying experience not only tolerable, but enjoyable. Thank you John! More