Albrecht Subaru of Wakefield

Justin was great! One huge pet peeve of mine is feeling Justin was great! One huge pet peeve of mine is feeling pushed into "talking numbers" and feeling like you have to make a purchase when you have onl Justin was great! One huge pet peeve of mine is feeling pushed into "talking numbers" and feeling like you have to make a purchase when you have only come to look. The last time I purchased a car, this was exactly how I felt (previous car was not purchased at Subaru of Wakefield). This experience was the polar opposite. Justin was helpful, informative, and did not once make myself or my husband feel pressured to buy the Outback we were looking at. Once we did decide to buy the car, Justin was very thorough in going over buying vs. leasing (we weren't sure which way we wanted to go). He clearly laid out both options, and once again, did not push us in either direction. Signing the paperwork was easy and hassle free, as was picking up the car. He even called to follow up on programming the blue tooth. Overall we had a great experience. I would recommend both Justin and Subaru of Wakefield to any friends or family purchasing a Subaru. More

I was looking for a good end-of-year discount on a new 2012. Friends and car-rating lists got me to look at Subaru. I have never owned a Subaru before, and have mostly driven Ford or Mercury products, t 2012. Friends and car-rating lists got me to look at Subaru. I have never owned a Subaru before, and have mostly driven Ford or Mercury products, though have purchased Toyata and Honda for family members. My car at the time was Mercury Montego, but I wanted something more efficient and not so "old man-ish". Larry Marcus was the principal salesperson who helped me check out the Subaru offerings. He is a quirky guy - in a fun and engaging way. I enjoyed looking at the cars with Larry, and quickly moved from the Forester to the Outback for more room and better mileage. I stayed with the smaller engine for price and mileage. The good mileage comes from the Continuously Variable transmission. I took a couple days to investigate the CVT to make sure that the "new" technology would be OK and reliable. Many people reassured me of this, including some mechanics that I called. The new CVTs are strong and will last. The Wakefield dealership is small and "homey" and everyone helped each other there. Joe B spent a lot of his time answering my questions & joining me on a test drive when Larry was tied up with another customer. Negotiating the trade-in and the 2012 discount was a smooth, fast process that did not feel forced. The sales manager is friendly and trusts the sales team with reaching a deal that feels good to both sides. The vehicle prep team did a great job, including leaving off the dealership logo (something that I always request). Overall, my experience was very good, and I would recommend these guys. More

At Wakefield Subaru customer satisfaction practices start from the top! Leadership delivers the ultimate level of satisfaction to their customers! That was my experience at Wakefield Subaru yesterday! I was from the top! Leadership delivers the ultimate level of satisfaction to their customers! That was my experience at Wakefield Subaru yesterday! I was totally impressed when the dealership staff immediately elevated my concern to their leadership! They took the time to listen to my concern and addressed momentary. Many thanks! More

I visited a few dealerships while shopping for a new Subaru Impreza and Joe (along with the rest of the people at Subaru of Wakefield) were by far the most pleasant to deal with. The initial quote I got Subaru Impreza and Joe (along with the rest of the people at Subaru of Wakefield) were by far the most pleasant to deal with. The initial quote I got seemed fair (although my experience here is limited) and when another dealer offered me a slightly lower price they matched it. I would definitely recommend them to anyone looking to buy a new Subaru. More

Justin and the team at Subaru of Wakefield made my decision to purchase a new car very easy. His knowledge of the vehicle I was interested in as well as the competition was strong. Justin was very p decision to purchase a new car very easy. His knowledge of the vehicle I was interested in as well as the competition was strong. Justin was very professional and a matter of fact and to the point. There was no haggling or hidden discussion points and based on the online research I did coupled with the further discussions I had with Justin my new car sale went as good as I could have expected. Justin was as diligent days (1 week +) after the sale with follow-up inquiries to how I was doing with the new car and to assist with any questions I may have had in general. I would recommend my close friends and family to Justin and Subaru of Wakefield. More

Perry Mallias was delightful to work with. He is courteous, efficient and communicative and kept me apprised of things every step of the way. Wakefield didn't have the color Impreza that I wanted b courteous, efficient and communicative and kept me apprised of things every step of the way. Wakefield didn't have the color Impreza that I wanted but were able to find one and complete the transfer with another dealership within one day. More

Our salesperson was Justin Grant. He was very friendly, helpful, & knowledgeable, and NOT pushy! He even picked me up at my house to take me to pick up our new (used) car, as my husband was out of town. I helpful, & knowledgeable, and NOT pushy! He even picked me up at my house to take me to pick up our new (used) car, as my husband was out of town. I have called Justin with questions a couple times since getting the car, & he always is happy to answer my questions. We have been pleased with the car so far, & are anxious to try out the all-wheel drive once it snows! More

Even without my recent and less satisfying experiences at other dealers, including another Subaru dealer, Subaru of Wakefield would still warrant the high marks I gave it. The sales staff is first-rate, nego other dealers, including another Subaru dealer, Subaru of Wakefield would still warrant the high marks I gave it. The sales staff is first-rate, negotiations on the price were mostly stress-free and straightforward, and the outcome, I believe, was fair. Subaru of Wakefield worked a little harder to find the model I wanted than did another Subaru dealer I'd visited that same day, and that was a deal-maker. It was a pleasant surprise, after I'd decided to buy, to be introduced to members of the service department, whose friendliness and desire to please, like that of the sales staff, seemed genuine. On a later visit, to correct a problem with the car, I received prompt and excellent treatment and service; again, the friendliness of everyone stood out. Subaru of Wakefield got high marks from me because it earned them. More

Al was willing to let us take the time we needed to consider which model to buy, and after the purchase he did everything he could to ensure that we knew the features of the car, how to work with the s consider which model to buy, and after the purchase he did everything he could to ensure that we knew the features of the car, how to work with the service dept, and we felt well acquainted with our new car by the time we left the dealership. More

Thrilled with my recent purchase at Subaru Wakefield! Could not have been happier with the whole process from start to finish-everyone was so helpful and friendly. Could not have been happier with the whole process from start to finish-everyone was so helpful and friendly. More