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Albrecht Subaru of Wakefield
Wakefield, MA
1,769 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru.
Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,769 reviews
November 14, 2025
Rodrigo Palacio was very helpful in helping me figure out why my phone was not working with the car. He even went to his own car to get his cable to confirm that it was old cable that was preventing me from why my phone was not working with the car. He even went to his own car to get his cable to confirm that it was old cable that was preventing me from getting calls through the car audio system! More
by ndailey99
Verified CustomerEmployees Worked With
Rodrigo Palacio
November 14, 2025
The Person I usually work with had to leave for an emergency that day. I think Joe was overworked and was given too much to do. Initially, he seemed annoyed with the concerns I voiced. I let him know emergency that day. I think Joe was overworked and was given too much to do. Initially, he seemed annoyed with the concerns I voiced. I let him know I was aware. He became nicer. At the end of my service, I receive a summary of my service and was texted that he would be with me shortly. An hour later, I went to the desk and my car was sitting there with the paper work done. Truthfully, I think Joe was trying to handle too much. I had a pleasant conversation at the end. It took. 2.5 hours for my car to get the 5 point check up and have the oil changed. To me this was lack of workers on the customer service desk, so it probably wasn't Joe's fault. Either stop overbooking or hire more help. The person I usually work with, Dave P. , is a Gem! That being said, I will continue with Subaru for the time being. I am a loyal customer and Service my car every 6 months. More
by LJLACEY
Employees Worked With
November 13, 2025
Service took less time than estimated. Nick was friendly and easy to deal with. WORD Nick was friendly and easy to deal with. WORD More
by hellokitty77
Employees Worked With
November 11, 2025
Oil change service was quick and easy and there were no surprises along the way. surprises along the way. More
by clayhandler
Employees Worked With
November 11, 2025
Nick provided great customer service. Service was prompt in time. It was a very pleasant experience. I will definitely come back, Service was prompt in time. It was a very pleasant experience. I will definitely come back, More
by mamalina2005
Employees Worked With
November 10, 2025
Great experience with the service team. Tanner was super proactive and went above and beyond in making sure that I received the required service. I will be back! Tanner was super proactive and went above and beyond in making sure that I received the required service. I will be back! More
by OJT
November 10, 2025
Appreciated David's willingness to work with us and meet our offer from another dealership. Surprised and thrilled that the finance guy didn't pressure us with upselling or sneak in extra fees. our offer from another dealership. Surprised and thrilled that the finance guy didn't pressure us with upselling or sneak in extra fees. More
by cbloeb
Employees Worked With
November 10, 2025
The service was very quick , I didn’t even get to read much of my book . Customer service was great much of my book . Customer service was great More
by JCOUNTRYFAN
Employees Worked With
November 10, 2025
I have found the service department to be very responsive when I’ve called. Arranging a loaner has also been easy when I’ve called. Arranging a loaner has also been easy More
by ELF.OT
Employees Worked With
