Albrecht Buick GMC of Wakefield

Albrecht GMC of Wakefield provided a terrible car buying experience. The negotiation process was filled with blatant dishonesty and deception. The dealership used a variety of tactics to undervalue my trade experience. The negotiation process was filled with blatant dishonesty and deception. The dealership used a variety of tactics to undervalue my trade-in, including presenting a skewed list of auction transactions and making false claims about the vehicle's condition. Despite agreeing to a deal with the salesman to the point where he shook my hand and said “congratulations”, the sales manager came back out and reneged on the agreement, forcing me to pay more than the original agreed-upon price. The dealership's complete disregard for customer satisfaction was evident in their handling of the vehicle delivery. They, particularly the finance manager, blamed my insurance company for delays, even though it was their own incompetence that caused the issue. They lied and said they couldn't deliver the vehicle on the promised date because “my insurance company dropped the ball”, despite having all the necessary paperwork from them a day earlier. I strongly advise anyone considering purchasing a vehicle from Albrecht GMC of Wakefield to think twice. Their dishonest practices and lack of integrity are unacceptable. More

We recently bought a 2025 Buick Enclave from Albrecht Buick GMC. We couldn't be happier with our experience at this dealership. Our salesman Scott was very personable and knowledgeable. He was a pleas Buick GMC. We couldn't be happier with our experience at this dealership. Our salesman Scott was very personable and knowledgeable. He was a pleasure to work with. More

My Sales & Leasing Consultant, Scott Dunn, was great to work with. Scott is knowledgeable and very straightforward. I would highly recommend working with Scott and Albrecht Buick GMC of Wakefield. work with. Scott is knowledgeable and very straightforward. I would highly recommend working with Scott and Albrecht Buick GMC of Wakefield. More

Scott Dunn and his team did an amazing job. They truly put the customer first and went out of their way to get me my new truck!! Not only did they get me pre approved without having to come int They truly put the customer first and went out of their way to get me my new truck!! Not only did they get me pre approved without having to come into the dealership, but Scott took time out of his day to deliver my new truck to our house and take my old truck back in the same day. All paperwork was signed at home and it allowed me to not have to take a day off of work. I truly can't thank them enough for their hard work and dedication. They have made me a customer for life and I recommend anyone and everyone to please go check out Albrecht GMC in Wakefield and you can see for yourself how amazing they truly are!! Thank you Scott!!! The new truck is amazing by the way!! More

Working wit Scott and the team at Albrecht GMC in Wakefield was a very pleasurable experience. Car buying can be stressful but Scott made it a smooth process and was extremely efficient to work with. Wakefield was a very pleasurable experience. Car buying can be stressful but Scott made it a smooth process and was extremely efficient to work with. More

My sales rep John Warren was excellent. Very informative and helpful, he was an excellent instructor on the use of the many vehicles functions. Randy Davies got the ball rolling with his Very informative and helpful, he was an excellent instructor on the use of the many vehicles functions. Randy Davies got the ball rolling with his extensive knowledge and great pricing initiatives! Together they improved my opinion of "car salesman" as a whole, a little joke there. Anyway, couldn't be happier with purchase/lease agreement with Albrecht GMC of Wakefield. A five star experience . ***** More

Just bought a new 2024 Canyon Denali from this dealership and I just want to say thank you, to Gabriel Cortes and the sale manager for a great experience. I did not have a lot of time and you worked around m and I just want to say thank you, to Gabriel Cortes and the sale manager for a great experience. I did not have a lot of time and you worked around my schedule and Gabriel even delivered the truck on his day off and drove it to New Hampshire were i live to the registry. Also worked with the service manager yesterday to look at a issue and he himself came out to figure it out, that was very professional. I thank this team for it professional nature handling this deal and I will be back. More

Great experience. Really happy with how the dealer worked with me to find the right truck! Everyone was friendly, responsive and helpful. Thank you, Scott Dunn, for a Really happy with how the dealer worked with me to find the right truck! Everyone was friendly, responsive and helpful. Thank you, Scott Dunn, for all of your help working with me. Scott was amazing to work with and highly recommended! More

Service was on point. Salesman was knowledgeable and very personable. Would shop there again. Thanks Salesman was knowledgeable and very personable. Would shop there again. Thanks More

A great experience, scott my Salesman was fast and honest made the whole process easier, there was no xx i made the whole process easier, there was no xx i More