Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Review this Dealership

All Salespeople

Sales Department

Albany Subaru

Overview Employees Reviews (1,065) Inventory (148)

View Service Center

Dealership

Service

Write a review

Albany Subaru | Page 99

Name: Albany Subaru
Address: 718 San Pablo Ave, Albany, CA, 94706, US
Telephone: (510) 528-1244
Rating: 4.7

4.7

1,065 Reviews

718 San Pablo Ave, Albany, California 94706

Directions

Sales: (510) 528-1244

Contact Dealership

Today:Open today 9:00 AM - 7:00 PM Closed Now

View All Hours Hours

Contact Dealership

Albany Subaru

Albany, CA

Overview

Employees

Reviews

Vehicles

4.7

1,065 Reviews

Welcome To Albany Subaru How To Purchase Online Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase ...

Contact Dealership

Today:Open today 9:00 AM - 7:00 PM Closed Now

View All Hours Hours

718 San Pablo Ave

Albany, CA

94706

Directions

4.7

1,065 Reviews

Write a review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Visit Dealership Website

Today:Open today 9:00 AM - 7:00 PM Closed Now

View All Hours Hours

Overview Employees Reviews (1,065) Inventory (148)

Sales/Showroom

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 7:00 PM

Wednesday 9:00 AM - 7:00 PM

Thursday 9:00 AM - 7:00 PM

Friday 9:00 AM - 7:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday 10:00 AM - 5:00 PM

Service

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 7:00 PM

Tuesday 7:00 AM - 7:00 PM

Wednesday 7:00 AM - 7:00 PM

Thursday 7:00 AM - 7:00 PM

Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 4:00 PM

Sunday Closed

Contact Albany Subaru

Sales: (510) 528-1244

Call (510) 528-1244

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Stephen Swisher

Sales

4.9

Read Reviews Close

January 14, 2025

From our initial visit, coming in to test drive our 1st Subaru we love it here! Stephen our Sales guy was awesome, I forgot the finance guy ... From our initial visit, coming in to test drive our 1st Subaru we love it here! Stephen our Sales guy was awesome, I forgot the finance guys name but he too was great(Lapon I think). We love it that Subaru has a program for rescue dogs, since we do have a rescue dog in our family. Service group is also a great team! Poon and the rest who have worked on our Subbie. The lounge is a plus as always whenever coming in for service, a place to catch up on down time while waiting for our Crosstrek. Hopefully when it's time to add another Subbie we can definitely find one again here at Albany. Read More Read Less

August 29, 2024

Service at Albany Subaru is always good. Their customer service is great and the service is efficient. ... Service at Albany Subaru is always good. Their customer service is great and the service is efficient. Read More Read Less

August 26, 2024

The cars were easy to access and did not feel rushed to make a decision. ... The cars were easy to access and did not feel rushed to make a decision. Read More Read Less

Donald Myers

Senior Sales & Costco Manager

4.8

Read Reviews Close

March 14, 2025

There’s inconsistent experiences here. There’s a mix of down to earth people willing to work to find fair prices mixed with typical “car dea ... There’s inconsistent experiences here. There’s a mix of down to earth people willing to work to find fair prices mixed with typical “car dealership” types. Read More Read Less

January 11, 2025

I love Albany Subaru. I have been coming here for years now and have always been taken care of by patient, honest, and down to earth sales s ... I love Albany Subaru. I have been coming here for years now and have always been taken care of by patient, honest, and down to earth sales staff. My experience buying a car was painless, informative, and smooth. Ahmad really took the time to feel out what I wanted in a vehicle. Read More Read Less

July 19, 2024

Service was completed on time. I received a call when my car was ready. Only problem they do Not wash your car. ... Service was completed on time. I received a call when my car was ready. Only problem they do Not wash your car. Read More Read Less

Nick Riise

Sales

4.7

Read Reviews Close

June 21, 2024

Always fast and easy to drop car off and the staff is kind and friendly. ... Always fast and easy to drop car off and the staff is kind and friendly. Read More Read Less

June 02, 2024

Everyone was friendly and really helpful and willing to work with me to fulfill my needs and get me the car I wanted at the price I wanted. ... Everyone was friendly and really helpful and willing to work with me to fulfill my needs and get me the car I wanted at the price I wanted. Read More Read Less

May 29, 2024

I was very pleased with this dealership. They were very liberal with the test drive they permitted, and they negotiated the price generously ... I was very pleased with this dealership. They were very liberal with the test drive they permitted, and they negotiated the price generously. I expect to be happy with the used car I purchased, as well as the service they have given me and promised for the future. Read More Read Less

Jan James

Sales

4.6

Read Reviews Close

February 05, 2025

Overall the staff at Albany Subaru is terrific. They are responsive and friendly. Jan is an excellent salesman in the Used care departme ... Overall the staff at Albany Subaru is terrific. They are responsive and friendly. Jan is an excellent salesman in the Used care department. We have has sometimes problems with the service department - not following through, etc. Read More Read Less

December 26, 2024

Great service . Found my needs and wants and got the perfect car for me . Al baby Subaru helped me out a lot ... Great service . Found my needs and wants and got the perfect car for me . Al baby Subaru helped me out a lot Read More Read Less

December 23, 2024

Great experience purchasing a new Subaru from Albany Subaru. I worked with Ashur Tracy for the purchase. No pressure. Jan James and Jackson ... Great experience purchasing a new Subaru from Albany Subaru. I worked with Ashur Tracy for the purchase. No pressure. Jan James and Jackson delivered my car and gave me the car review. Read More Read Less

View More Salespeople

Contact Dealership

Filter Reviews by Keyword

buying experience helpful professional make appointment sales person recommend dealer paperwork selling

By Type

Showing 1,065 reviews

February 22, 2024

SALES VISIT - USED

Great friendly pressure free felt comfortable and relaxed warm feeling just a great environment will recommend warm feeling just a great environment will recommend More

by nyahraerae

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Don Huey

5.0

Ricardo Roman

5.0

Report | Print

February 21, 2024

SERVICE VISIT

Quick and easy. They did try and push a couple services I didn't feel that I needed, but that's pretty par for the course for most service centers. They did try and push a couple services I didn't feel that I needed, but that's pretty par for the course for most service centers. More

by m10

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Victoria Cisneros

5.0

Report | Print

February 21, 2024

SERVICE VISIT

Excellent service. Loaned me a vehicle so I would not have to stay in waiting room. Loaned me a vehicle so I would not have to stay in waiting room. More

by milbournb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Peggy Martinez

5.0

Other Employees : A woman in the bookkeeping department.

Report | Print

February 21, 2024

SALES VISIT - NEW

I like how the dealer takes responsibility and the flexibility of communication towards the issues. flexibility of communication towards the issues. More

by Lumo

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Nick Riise

5.0

Jan James

5.0

Report | Print

February 21, 2024

SERVICE VISIT

WOW! EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I W EVERYTHING WENT GREAT! EASY DROP OFF, SERVICE WAS DONE VERY QUICKLY. AARON THE MANAGER EVEN RETRIEVED MY CAR FOR ME PERSONALLY! GREAT EXPERIENCE. I WILL BE BACK. More

by russellbrown07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Aaron Pearson

5.0

Alan Poon

5.0

Report | Print

February 20, 2024

SERVICE VISIT

She is always very helpful. She is very upbeat and pleasant. She tries to get you in and out quickly. She is very upbeat and pleasant. She tries to get you in and out quickly. More

by mzechlin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Victoria Cisneros

5.0

Report | Print

February 20, 2024

SALES VISIT - NEW

The staff was friendly and welcoming and was very helpful in assisting me with purchasing my new vehicle, clearly detailing all costs and fees associated with purchasing the vehicle. in assisting me with purchasing my new vehicle, clearly detailing all costs and fees associated with purchasing the vehicle. More

by jmedalla

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Lapon Chanthamany

5.0

Corey Downer

5.0

Report | Print

February 19, 2024

SERVICE VISIT

They are responsive and easy to contact, pretty much always. They also are nice and knowledgeable. always. They also are nice and knowledgeable. More

by CCARDALL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

I don’t recall

Report | Print

February 19, 2024

SERVICE VISIT

Polite, professional, but would like express service on Saturdays. Does that cost extra? Otherwise very satisfied. Saturdays. Does that cost extra? Otherwise very satisfied. More

by raemiller1933

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Alan Poon

5.0

Report | Print

February 19, 2024

SERVICE VISIT

Awesome service. Very responsive on the phone and extremely attentive to delivery dates and agreements. Very responsive on the phone and extremely attentive to delivery dates and agreements. More

by sanchez.hmsc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Alan Poon

5.0

Report | Print

Albany Subaru | Page 99

Albany Subaru Hours Hours

Stephen Swisher

Donald Myers

Nick Riise

Jan James

Showing 1,065 reviews

Map and Directions to Albany Subaru