Albany Subaru

Very efficient service department. Easy to dop off the car and they have a nice clean waiting area with coffee and snacks as well as a shuttle service to drop you off and pick you up Easy to dop off the car and they have a nice clean waiting area with coffee and snacks as well as a shuttle service to drop you off and pick you up if you are not able to wait. More

Alan helped when I bought in my outback for a service. He provided me details about the service work that was scheduled for the car. I was able to work from there while the car was being serviced. I w He provided me details about the service work that was scheduled for the car. I was able to work from there while the car was being serviced. I wish you folks included a car wash as well, but I was informed that its not available at your service center. Best, Abhiram More

Satisfied with the service since I started bringing my car there 9 yrs ago. The last 2 visits were bad however. One Saturday I went to drop off my car for Express Service without an appointment as state car there 9 yrs ago. The last 2 visits were bad however. One Saturday I went to drop off my car for Express Service without an appointment as stated on the website. However, I was told only if the work schedule allows. I told them it should have been stated on the website. I lost time which I could have used to do something else. I made an appt for the ff Saturday for a regular service and specifically mentioned about the nail I pulled off the front left tire and it is leaking air. A few minutes later I was told that the Technician checked it and found no leaks and tire is good. I just bought all 4 tires last Sept 2023 so it’s still under warranty. The works were done by 12:10 pm. On the way home the tire icon should up on the panel and I pulled over at a gas station and the tire was completely flat. I called the Service Center & told them what happened. I was told to bring it back. I had to call AAA to put on the spare tire and drove back to the service center. It was not attended to right away because I had to wait till 2:15 pm before my car was ready. I’m thinking of just having my car serviced at another place close to home. More

Everyone there is so nice and helpful to me when I bring my car 🚗 in for service they always go out of their way to help me and they always answer all of my questions. my car 🚗 in for service they always go out of their way to help me and they always answer all of my questions. More

Excellent service, starting right up front with the service associates at the counter and in the bays. Caught an issue I hadn't noticed, ordered the part, and got me in for a replacement quickly. Staff service associates at the counter and in the bays. Caught an issue I hadn't noticed, ordered the part, and got me in for a replacement quickly. Staff are courteous, listen well and appear to be efficient, All much appreciated More

I was looking to purchase a car with minimum stress and Steven delivered. Thanks Steven! Steven delivered. Thanks Steven! More

This service center is a hard working place. They are efficient and friendly and do good work. They are efficient and friendly and do good work. More

Excellent initial service process. Was provided with a specific time frame to anticipate picking up the car. Well described service plans Was provided with a specific time frame to anticipate picking up the car. Well described service plans More

Efficient, friendly, great waiting room. I purchased my vehicle at Albany Subaru and found the sales team to be equally wonderful. I never feel suspicious that I'm being taken. The custome I purchased my vehicle at Albany Subaru and found the sales team to be equally wonderful. I never feel suspicious that I'm being taken. The customer on the right says it would be nice to provide a courtesy car wash - I would even pay for one! But if you want to give us a perk, that would be awesome! More

Great service, and are super friendly, and they are very responsive. Not the cheapest but the work is quality responsive. Not the cheapest but the work is quality More