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Albany Subaru

Albany, CA

Overview
Employees
Reviews
Vehicles
4.7
1,210 Reviews
Welcome To Albany Subaru How To Purchase Online Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off. Car Shopping Made Easy It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany. We Keep You Going Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
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718 San Pablo Ave

Albany, CA

94706

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Showing 1,210 reviews

July 05, 2026

Victoria is one of the best advisors I have ever worked with at this shop. I have been using this shop since 2005. More

by dianebushard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2026 -

Albany Subaru responded

We’re thrilled that Victoria’s service has stood out during your visits with your Crosstrek. Thank you for your loyalty since 2005. We look forward to supporting your Subaru for many more miles ahead!

July 02, 2026

I had a positive experience with buying a used Forester here. Friendly and helpful staff, especially Fiorella. More

by arttalksagain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fiorella Cuba
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Jul 02, 2026 -

Albany Subaru responded

Thanks for choosing a used Subaru Forester with us. We’re glad our team made the process friendly and helpful. Please let us know if there’s anything else we can do as you enjoy your Forester.

July 02, 2026

Very trustworthy Subaru dealer/service center. Arguably the best in the Bay Area. Honest, efficient, and no doubt all of that starts with its ownership. More

by garyhoshiyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Albany Subaru responded

We’re thrilled you consider us among the best Subaru service centers in the Bay Area. Alan and our team appreciate your trust and are glad to have provided honest, efficient service on your Forester. We look forward to the opportunity to assist you again.

July 01, 2026

Sarah was very professional, helpful and friendly. I appreciated her service and the general service I received. More

by normamurphy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Albany Subaru responded

Thank you for recognizing Sarah’s professional and friendly assistance. We’re glad the service experience for your Subaru Forester was a positive one. We look forward to caring for your Forester again.

July 01, 2026

Victoria made a scary situation feel manageable from the moment I walked in. My dashboard was lit up with warning lights and I had no idea what I was facing, but she immediately put me at ease and walked me More

by darrenmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Albany Subaru responded

We appreciate you sharing how Victoria guided you through the warning lights on your Subaru Impreza. We’re glad she helped secure your extended warranty and kept you informed every step of the way. Thank you for trusting us with your repair needs.

June 25, 2026

Friendly staff and nice accommodations. I was able to work while I waited for my car. More

by JENNY-C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

Albany Subaru responded

Thank you for sharing your experience. We're happy our staff’s friendly approach and comfortable accommodations let you stay productive. We appreciate the five-star rating and thank you for choosing us for your Honda CR-V Hybrid service.

June 22, 2026

Fast and easy scheduling and drop off of vehicle. Work completed as advertised. Advisor kept me informed of findings. More

by gonzyfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2026 -

Albany Subaru responded

Thank you for letting us know the drop off process was quick and that your Subaru Ascent service was completed as promised. We’re glad the advisor kept you informed throughout. We appreciate your five-star feedback and are here whenever you need us.

June 20, 2026

I needed new tires this time, discovered during a routine visit. The service rep (I'm terrible at names, but they are all terrific) gave me 3 options before I left that day (I picked one then), and an appoin More

by MAUIJANE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2026 -

Albany Subaru responded

Thank you for choosing our service team for your Subaru’s maintenance. We’re glad we could present tire options, accommodate the smog check, and get you back on the road even sooner than expected. Enjoy the smooth ride and safe travels with your new tires.

June 19, 2026

Dealer mansplains lies and doesn’t listen Service dept explained nothing!!! I asked how much something was and response was it’s I. The papers just sign…. More

by SEALION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Albany Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 17, 2026

Friendly, fast, helpful, reassuring come to mind. I look forward to many years of this service center maintaining our car. More

by EDITNUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

Albany Subaru responded

We’re happy to learn our team provided welcoming, efficient, and attentive care for your Subaru Forester. We look forward to maintaining your Forester for many years ahead. Please reach out to Aaron or our service team whenever you need assistance.

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