
Albany Subaru
Albany, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,080 reviews
Generally good. One small complaint is that the clock was not rest the last two times we brought the car in. I mentioned it this last time, but even then it was not One small complaint is that the clock was not rest the last two times we brought the car in. I mentioned it this last time, but even then it was not taken care of. More
Got an appointment quickly and Jay helped us get our Subaru back safely on the road (flat tire/tire replacement). Subaru back safely on the road (flat tire/tire replacement). More
Fantastic customer service, quick responses on all questions, people extremely nice and don't make you feel any pressure at all. Loved my experience with them❣️ questions, people extremely nice and don't make you feel any pressure at all. Loved my experience with them❣️ More
All went well with my service appointment. I have nothing to complain about my service experience. I have nothing to complain about my service experience. More
This was my 3td time buying a new car, and the best experience so far! Don Huey took me for the test drive and happily answered all my questions and concerns. Corey and Don went above and beyond. The experience so far! Don Huey took me for the test drive and happily answered all my questions and concerns. Corey and Don went above and beyond. The last new car I bought was a Honda and the salesperson acted like I was inconveniencing him by wanting to buy a car--and I had already decided to buy the car before I even got there. I had never had a Subaru before so I had a lot of questions and both Corey and Don seemed totally cool with that. It's been such a great experience so far, that when I replace my work car I will probably also get that from this dealership. Also when I picked up my car and was waiting for one last item, the sales manager came outside and seemed totally stoked about the wilderness I was purchasing, and was telling me how all the previous things on it were fixed and it was a world-class car, and he seemed like he really loved Subarus. And that made me feel better about my choice. More
Albany Subaru provides fast, efficient and expert service. Everyone we have dealt with has been friendly, helpful and knowledgeable. Thank you service. Everyone we have dealt with has been friendly, helpful and knowledgeable. Thank you More
Very good. I would recommend this service department to anyone who wants to advise on service. I would recommend this service department to anyone who wants to advise on service. More
I brought my car in for a simple repair for a check engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my car back the engine developed a load knocking noise. I brought the car back and was told the oil was 2 quarts. Low. I asked if that could have been the oil they removed and they denied that it had anything to do with the work they performed. This was less than 1000 miles after getting the car back. The chance that the motor ate 2 quarts of oil. I made a claim with the Bureau of automotive repair and it was determined that there was fault on Albany Subaru they still denied their responsibility. I'm suing them for damages. Don't let this happen to you go to a different certified mechanic that has pride in quality service. This place charges a premium for repair and in my experience does mediocre quality work. More
Over charged for everything. Smog test for $89.99, plus certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an overpriced joke. More
Fantastic experience! I was in a special situation since as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase despite the complexity of my case. Everything went very smoothly from reservation to delivery, and I could not be more pleased with my car! Recommend 100%. More