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Albany Subaru
Albany, CA
1,047 Reviews
Welcome To Albany Subaru
How To Purchase Online
Here at Albany Subaru, we understand your time is valuable. That's why we provide options to make your next purchase or lease more convenient. If you prefer to do the process from home, you can start with a trade-in appraisal or a finance application. Once you select the vehicle you're interested in, you will have options to adjust your payments and purchase online. You can even get your vehicle delivered to your home! If at any point you decide you're more comfortable with one of our teammates by your side, we're here to help. Stop in any time we're open to pick up where you left off.
Car Shopping Made Easy
It is our mission to be the automotive home of drivers in the Albany CA area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile!
Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Albany.
We Keep You Going
Our service team at Albany Subaru will treat your vehicle like one of our own. We're by your side whenever you need any car service and repair work done in Albany. What's more, our auto parts team would be happy to get you whatever you need to keep your vehicle on the road for many miles to come. Schedule your service online or contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,047 reviews
February 02, 2024
All went well with my service appointment. I have nothing to complain about my service experience. I have nothing to complain about my service experience. More
by wiltrops
Verified CustomerEmployees Worked With
February 02, 2024
This was my 3td time buying a new car, and the best experience so far! Don Huey took me for the test drive and happily answered all my questions and concerns. Corey and Don went above and beyond. The experience so far! Don Huey took me for the test drive and happily answered all my questions and concerns. Corey and Don went above and beyond. The last new car I bought was a Honda and the salesperson acted like I was inconveniencing him by wanting to buy a car--and I had already decided to buy the car before I even got there. I had never had a Subaru before so I had a lot of questions and both Corey and Don seemed totally cool with that. It's been such a great experience so far, that when I replace my work car I will probably also get that from this dealership. Also when I picked up my car and was waiting for one last item, the sales manager came outside and seemed totally stoked about the wilderness I was purchasing, and was telling me how all the previous things on it were fixed and it was a world-class car, and he seemed like he really loved Subarus. And that made me feel better about my choice. More
by shane.asche.books
February 01, 2024
Albany Subaru provides fast, efficient and expert service. Everyone we have dealt with has been friendly, helpful and knowledgeable. Thank you service. Everyone we have dealt with has been friendly, helpful and knowledgeable. Thank you More
by martamchase
February 01, 2024
Very good. I would recommend this service department to anyone who wants to advise on service. I would recommend this service department to anyone who wants to advise on service. More
by waltoishi
Employees Worked With
January 17, 2023
I brought my car in for a simple repair for a check engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my engine light. The technician mentioned that the car was 2 quarts. Over filled. I was never told how this was determined. Shortly after receiving my car back the engine developed a load knocking noise. I brought the car back and was told the oil was 2 quarts. Low. I asked if that could have been the oil they removed and they denied that it had anything to do with the work they performed. This was less than 1000 miles after getting the car back. The chance that the motor ate 2 quarts of oil. I made a claim with the Bureau of automotive repair and it was determined that there was fault on Albany Subaru they still denied their responsibility. I'm suing them for damages. Don't let this happen to you go to a different certified mechanic that has pride in quality service. This place charges a premium for repair and in my experience does mediocre quality work. More
by Mrbkg865
Employees Worked With
Aaron Pearson
December 29, 2021
Over charged for everything. Smog test for $89.99, plus certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an overpriced joke. More
by Sally
Employees Worked With
Allan Pearson
August 04, 2021
Fantastic experience! I was in a special situation since as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase despite the complexity of my case. Everything went very smoothly from reservation to delivery, and I could not be more pleased with my car! Recommend 100%. More
by Hugo C.
Employees Worked With
Nick Riise
July 05, 2021
Awesome service and no hassle salesman. Really smooth end to end experience with Jerry and finance team. Discussed all up front and was in and out in couple of hours. to end experience with Jerry and finance team. Discussed all up front and was in and out in couple of hours. More
by skesiraju
Employees Worked With
Jerry malone
May 31, 2021
I leave my car at this dealership with confidence that all necessary work and maintenance is carried out . The staff are all very friendly and courteous and go above and beyond to assist this elderly clie all necessary work and maintenance is carried out . The staff are all very friendly and courteous and go above and beyond to assist this elderly client. More
by Ukjoyceherrera@prodigy.net
Employees Worked With
Not sure, Donna?
May 17, 2021
Very helpful service staff. When we purchased the car (at another dealership) we pre-paid for the first few years of scheduled maintenance visits. Turns out we are low mileage drivers in the best of times an another dealership) we pre-paid for the first few years of scheduled maintenance visits. Turns out we are low mileage drivers in the best of times and even moreso during the pandemic. We were well short of the typical mileage benchmarks when the prepaid service period ended. The service advisor not only informed us of the extra year of eligibility that Subaru was offering, but advised us to book one more visit before the eligibility expired so that we could get the most out of our pre-paid contract. Additionally, on the previous visit, they replaced our original battery when it started reading low even though we hadn't noticed any problems with it yet. All in all it's been a great experience so far. More
by Subaru customer
Employees Worked With
don't remember
