
Albany Subaru
Albany, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I received excellent service from Alan Poon, the shuttle drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. More
Salesperson was patient and helpful, and in the end I was happy with our deal. Recommended! happy with our deal. Recommended! More
Aaron is wonderful He contacted the parent company and got the car fixed This is the first time I've felt the need to contact the manager He was great got the car fixed This is the first time I've felt the need to contact the manager He was great More
Very helpful and thoroughly went through the options and the service was completed earlier than expected. the service was completed earlier than expected. More
I really like the Albany Subaru service department. The service personnel I had the pleasure to work with in my last appointment was very good. His name is Jason Gongora. He answered all my questions. The service personnel I had the pleasure to work with in my last appointment was very good. His name is Jason Gongora. He answered all my questions. He’s very knowledgeable. More
Sales reps were great (we worked with Tsewong and Fiorella over two visits). Absolutely LOVE our vehicle!! Pricing and policies advertised on the website are blatantly false, they will pull a bait Fiorella over two visits). Absolutely LOVE our vehicle!! Pricing and policies advertised on the website are blatantly false, they will pull a bait a switch when you go to sign. We obviously purchased anyway, but potential buyers should be warned upfront. Mostly though, we’re frustrated that we bought a Certified Used Vehicle which means it is supposed to meet certain standards and come with certain equipment, and this was not honored. For example, we were only given one key fob (not the two guaranteed), the vehicle had no owner’s manual, and the dealership refused to activate our free Subaru Starlink trial. We’ve reached out several times to various dealership contacts about these issues and been ignored. More
I felt welcomed and the sales persons took the time to answer all of my questions. I was especially appreciative of the follow-up contacts after the car was delivered. answer all of my questions. I was especially appreciative of the follow-up contacts after the car was delivered. More