Alan Webb Mitsubishi

It was great! Kyle was who I dealt with in service. He was helpful, thorough, and extremely organized. I was impressed! It appears that he runs everything there. Kyle was who I dealt with in service. He was helpful, thorough, and extremely organized. I was impressed! It appears that he runs everything there. More

Recall Notice After receiving a Mitsubishi recall notice . I contacted AW Mitsubishi and Kyle the service rep. was fast to get an appointment for repair done and ar After receiving a Mitsubishi recall notice . I contacted AW Mitsubishi and Kyle the service rep. was fast to get an appointment for repair done and arranged for a no cost rental car. The day of the appointment. First thing in the morning. I showed up a little early and Kyle was there and was .ready to go. He got me into my rental and on my way in no time.. The work was completed and and my car was washed and vacuumed out, ready to go. Signed the paperwork and was on my way. I work in customer service and tis was great customer service. Thanks for a great experience! Give the man a raise. More

Lock problem with Mitsubishi Spyder trunk release lever. The car was taken in at the appointed time and worked on promptly. Took the same amount of time as estimated. Lock was taken apart and thoroughly cl The car was taken in at the appointed time and worked on promptly. Took the same amount of time as estimated. Lock was taken apart and thoroughly cleaned (I thought I would meed a replacement) and we discussed prevention of the same problem happening again. Car, which was brought in dirty, was washed and presented back to me in beautiful condition. Seems all the employees enjoy working there, which speaks well for the dealership. As an aside, I received several compliments on the vehicle. All in all, a very positive experience. More

Great people!! I really like Kyle he always polite, make every customer feel like they're special, at least in my experience. Had and odd clicking noise in my car he I really like Kyle he always polite, make every customer feel like they're special, at least in my experience. Had and odd clicking noise in my car he out of his way to figure it out, took my to service area they were back up that evening being a Friday, so it took over to Nissan also Alan Webb shop they agreed on cause, and I am set up for appointment to the repair done. I appreciate that go out of there way to gain your trust in day world. Great job guy and gals.. More

Good Service He provided us really good service. He was talking nicely to us. He was really positive and gave us a sale. Nice job. I hope we will have more worke He provided us really good service. He was talking nicely to us. He was really positive and gave us a sale. Nice job. I hope we will have more workers like Kyle More

confidence returns Not long ago I lost all trust and confidence in the quality of service I received here. I recently returned in hopes it had improved. I am happy to Not long ago I lost all trust and confidence in the quality of service I received here. I recently returned in hopes it had improved. I am happy to say, due to the care and thoroughness and personal attention of Kyle Copeland, my car is running beautifully and I'm comfortable knowing that he will do his best to keep it so. More

service person was very helpful I had issues with my A/C in my 2015 Outlander it was fixed several times but the issue was never resolved and had to continue to return when the A/C I had issues with my A/C in my 2015 Outlander it was fixed several times but the issue was never resolved and had to continue to return when the A/C kept failing. The service dept with Kyle leading the way was very help and understanding regarding the issues I was having, a never questioned my returning the vehicle to be looked at. This did take several times over several months. finally with extensive research and a little dye it was determined there was a hole in the compressor and was replaced. it was tested and seemed cold as it should be. Of course since I have got my vehicle back the temperature had gone from 90 degrees to 60 degrees ( gotta love the NW) I am looking forward to testing it in the summer months coming and know that if there is an issue the service dept will help me out. More

Great experience This was my first experience buying a brand new car. I ran into some complications with financing, but Alan Webb still managed to get it to go through This was my first experience buying a brand new car. I ran into some complications with financing, but Alan Webb still managed to get it to go through and I’m definitely grateful. I didn’t have to haggle the price or put in a lot of effort, and I still feel I drove away with a great deal. More

Friendly, quick service I was able to get my car in same day for an oil change. Normally I have had to wait about a week for an appointment. I was very happy with the quick s I was able to get my car in same day for an oil change. Normally I have had to wait about a week for an appointment. I was very happy with the quick service. More

Amazing sale! I came in on April 6th and found a car I wanted to buy! They were amazing working with me and my budget. They kept me updated on my car's process and I came in on April 6th and found a car I wanted to buy! They were amazing working with me and my budget. They kept me updated on my car's process and spent time making sure it was safe for me to drive off the lot-the last dealership I went to didn't seem to care. I am beyond thrilled with the service and friendliness of this dealership! I suggest it to everyone to compliments my beautiful car named Grace! <3 More