Al Serra Auto Plaza (Used/Group)
Grand Blanc, MI
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189 Reviews of Al Serra Auto Plaza (Used/Group)
Visit Leanne was great. Very helpful I'll be back when I'm ready to buy. I was hoping to turn my lease in early, which isn't a good idea for me now Leanne was great. Very helpful I'll be back when I'm ready to buy. I was hoping to turn my lease in early, which isn't a good idea for me now More
I purchased a car rather than getting "sold"!! It is very rare that you find a sales team like I did. I have purchased cars in Dallas, Houston, Orlando and the Detroit area and I have never been tr It is very rare that you find a sales team like I did. I have purchased cars in Dallas, Houston, Orlando and the Detroit area and I have never been treated as well as my wife and I were at Al Serra by David Garr. Even after the sale he has followed up to make sure the entire process was taken care of like we were VIP's. I have and will continue to purchase all cats through David. He is a class act! More
Jon is the Best! Being a single woman, I wasn't taken seriously at other dealerships. Jon spoke to me as a true customer and treated me with respect from beginning to Being a single woman, I wasn't taken seriously at other dealerships. Jon spoke to me as a true customer and treated me with respect from beginning to end. I've never been treated so well and continue to recommend him to my friends & family. As he was explaining my new car to me, the last thing he said to me was "My job starts now". I was floored by that. I am a customer for life. He's the best! More
New vehicle lease The dealership was great. They found the truck I wanted, and had it waiting for me to pick up. They also stayed open for me to get the lease paperwor The dealership was great. They found the truck I wanted, and had it waiting for me to pick up. They also stayed open for me to get the lease paperwork done in one evening. More
Great dealership experience with a top notch sales rep By far one of the best dealership experiences I've ever had. Extremely clean, excellent staff, and a huge inventory. I have worked with Adam Garceau o By far one of the best dealership experiences I've ever had. Extremely clean, excellent staff, and a huge inventory. I have worked with Adam Garceau on several occasions at the Dodge, Ram, Chrysler, Jeep showroom and you would be hard pressed to find a more professional and courteous sales representative. I have no problem recommending Al Serra and will continue to see Adam for my car buying needs. More
Go see John Paris! Decent dealership. I come back for the customer service. Everyone is friendly and willing to help. We bought a suburban there a couple of years ago Decent dealership. I come back for the customer service. Everyone is friendly and willing to help. We bought a suburban there a couple of years ago but have been using the service department for quite a few years. John Paris was recommended to us and that is the only salesman we see! He is generally very busy but always makes time for us for anything we need! He is the reason we come back! More
Excellent Customer Service I've been doing a lot of research and shopping around trying to find a reliable vehicle for my commute to work. I've spoken to countless reps and thro I've been doing a lot of research and shopping around trying to find a reliable vehicle for my commute to work. I've spoken to countless reps and throughout the car buying experience, so far Ted Patton has proven to be a trustworthy and valuable resource. He answers all of my questions thoroughly and his passion for great customer service is evident. I will be referring my network to him every chance I get More
Awesome! Nick was great to work with. He got me exactly the jeep I was looking for in my price range and no pressure! I will definitely go back and see him ag Nick was great to work with. He got me exactly the jeep I was looking for in my price range and no pressure! I will definitely go back and see him again and recommend him to others. More
First car purchase First car I've ever purchased and it was the easiest experience. I felt like I was taken care of by family. All of questions were answered and the qua First car I've ever purchased and it was the easiest experience. I felt like I was taken care of by family. All of questions were answered and the quality of customer service was excellent. More
Great customer service Great service and very clean Leann went out of her way to get what I wanted in a truck and more Friendly atmosphere and personable staff Great service and very clean Leann went out of her way to get what I wanted in a truck and more Friendly atmosphere and personable staff More

