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Al Piemonte Ford
Melrose Park, IL
517 Reviews
It is our mission at Al Piemonte Ford to treat each and every shopper, customer, and employee with the same professionalism and courtesy as we would treat our own families.
Al Piemonte Ford has a large, state-of-the-art facility, with a huge inventory of New and Pre-owned Vehicles. We have a courteous and professional sales and management team. We've been serving Melrose Park, Chicagoland area, Northern Illinois, Northwest Indiana, and Southeastern Wisconsin for over 40 years. Let us help you get your next new Ford vehicle.
We pride ourselves on the honesty and integrity of our staff and our company-wide, customer-centric sales approach that ensures an enjoyable, hassle-free purchase and ownership experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 517 reviews
October 07, 2025
I had a great experience with the purchase of my 2021 Ford Bronco there. Unfortunately, the customer service from their service department has been anything but helpful - and finally left me exhausted, y Ford Bronco there. Unfortunately, the customer service from their service department has been anything but helpful - and finally left me exhausted, yelling, and hanging up, which is not like me when dealing with customer service folks. Go to Packey Webb in Downers Grove instead - they have been outstanding. More
by Rich Chard
Employees Worked With
January 31, 2025
Salesman was very courteous, informative, helpful and professional. Andre Collier is the best at what he does. professional. Andre Collier is the best at what he does. More
by lowens3471
Employees Worked With
January 18, 2025
4 days for an oil change, drop it off Wednesday morning for a check engine light. Saturday I had to call and vehicle was ready for pick up and no one gave me a callback to tell me it was ready!!! for a check engine light. Saturday I had to call and vehicle was ready for pick up and no one gave me a callback to tell me it was ready!!! More
by DocCerebro
Employees Worked With
Frank
December 14, 2024
This is our second time this year purchasing a vehicle, Edgar Garcia has been extremely helpful. He is extremely detailed and professional . Definitely recommend coming to Al Piemonte ford with Edgar Edgar Garcia has been extremely helpful. He is extremely detailed and professional . Definitely recommend coming to Al Piemonte ford with Edgar More
by Brenda
Employees Worked With
December 04, 2024
Horrible service they bent my key & they obviously didn't know what they were doing overcharged still didn't tell me what was going on with my car the ford in north aurora is better they know what they are d know what they were doing overcharged still didn't tell me what was going on with my car the ford in north aurora is better they know what they are doing. I may not have a car now single parent of three with no transportation to work horrible Worked with Christopher Ghan More
by Kim
November 30, 2024
Gabby was very friendly, helped me find the car that I wanted. great customer service! wanted. great customer service! More
by Jonathan
Employees Worked With
November 09, 2024
Maria and Steve done an awesome job. ..will be back Very very helpful to me ..will be back Very very helpful to me More
by Boyd1148
November 02, 2024
Muy buena atención y mucha paciencia me gusta ford la gente preparada en sus labores gente preparada en sus labores More
by jjfernandezjj
November 02, 2024
Great experience, first time here, very welcoming. Edwin was an awesome salesman, not pushy. Very understandable, happy to have made my purchase with him. Thanks Edwin was an awesome salesman, not pushy. Very understandable, happy to have made my purchase with him. Thanks More
by jabbarsphone
Employees Worked With
October 23, 2024
Professional, clean place, 5 Star customer service, nice and polite, good attitude with customers, friendly and polite, good attitude with customers, friendly More
by elias
Employees Worked With
