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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,030 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,030 Reviews of Al Hendrickson Toyota - Service Center
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February 09, 2020
Not sure to trust Took my car for an oil change (49.95) and front brake replacement (179.99) and final bill ends up being over $280. Did not honor $20 cash coupon I Took my car for an oil change (49.95) and front brake replacement (179.99) and final bill ends up being over $280. Did not honor $20 cash coupon I received from dealership either because they said I am already getting discount on oil change and brakes. The invoice charges are cryptic and confusing to understand. For example they charged $17.50 for "shop supplies". The oil change work is not even on the invoice! Did they even do an oil change? Who knows! The workers at the service center are totally disorganized and act like they are doing you a favor. They have a uppity attitude which is really odd because they work at a dealership. And finally, after paying and asking valet to get my car, the valet guy is some low class punk with a bad attitude intentionally and slowly walked to get my car that took over 15 minutes. After I say thank you for getting my car the guy said not a word and had some tough guy look on his face. This place is lame and will never take my car there again. More
by dbaaz
Verified CustomerEmployees Worked With
Carlos
February 09, 2020
It is always very great service when I bring my car in the service is fantastic the people their are always awesome very generious while I am their the service is fantastic the people their are always awesome very generious while I am their More
by DMATTHEWS00
Employees Worked With
Other Employees :
All people in the service Dept , Gary Cann, Denise R
February 08, 2020
I think Anthony was the service rep who helped me. It I think Anthony was the service rep who helped me. It wasn’t anyone pictured below. Service was perfect. In and out less than 40 minutes for 15K mi I think Anthony was the service rep who helped me. It wasn’t anyone pictured below. Service was perfect. In and out less than 40 minutes for 15K mike service. More
by STEVER.SBS
Employees Worked With
Anthony?
February 07, 2020
Service visit As always, Jarrett was EXCELLENT! Unfortunately, I didn't have time to inform him that the service personnel who worked on my car left dirt smudges As always, Jarrett was EXCELLENT! Unfortunately, I didn't have time to inform him that the service personnel who worked on my car left dirt smudges on my armrest/storage console and on the driver's seat. More
by ggrome2006
Employees Worked With
February 07, 2020
Andre Veiga is the best ever at this place! I also want to Thanks Mr. Neville McDonald sales, Mr. Oscar Vizcarra at Service Consultant And Mr. Wesley Bonnitto Parts and Accessory Sales. to Thanks Mr. Neville McDonald sales, Mr. Oscar Vizcarra at Service Consultant And Mr. Wesley Bonnitto Parts and Accessory Sales. More
by ALEXHASEGAWA7
Employees Worked With
Other Employees :
Andre Veiga, Jeremy Rojas(Finances), Neville McDonald, Oscar Vizcarra, Wesley Bonnitto.
February 07, 2020
I was just talking about the dealership today! This is the best dealership I have ever gone to. The service department is the best! I came in at the end of the day and got out in under an hour for a bat the best dealership I have ever gone to. The service department is the best! I came in at the end of the day and got out in under an hour for a battery replacement. More
by DadofTwins
February 07, 2020
Thanks for letting me work with Shedrick, he is knowledgeable, professional and very helpful. Thanks also to the technician who did a fantastic job repairing my vehicle. knowledgeable, professional and very helpful. Thanks also to the technician who did a fantastic job repairing my vehicle. More
by RUDYMP
Employees Worked With
Shedrick Anderson
February 06, 2020
Always very pleasant, friendly and very helpful. They get me in amd out as fast as they can make sure I'm happy before I leave. me in amd out as fast as they can make sure I'm happy before I leave. More
by stacyd80
February 06, 2020
I came to fix a head light and my high beam end up not working and they try to fix it back they weren’t able to I need my car to be fix working and they try to fix it back they weren’t able to I need my car to be fix More
by ISLANDLY
Employees Worked With
