Al Hendrickson Toyota - Service Center

Can’t Stand the Heat Vehicle needed a heat shield replaced and I decided to have the work done at your service center bc it was a specific part I wanted installed by a To Vehicle needed a heat shield replaced and I decided to have the work done at your service center bc it was a specific part I wanted installed by a Toyota service technician. Also, I had my car serviced in the past at AH and was impressed with the courtesy and professionalism of everyone I came into contact with. I reside in NY and it is good to know that someone like Jennifer Burton is there for me while I am away from my home base. More

Attentive to my service request I'm impressed. Jennifer Burton my service advisor was attentive to my needs, and answered all questions. She kept me updated, and the service was co I'm impressed. Jennifer Burton my service advisor was attentive to my needs, and answered all questions. She kept me updated, and the service was completed per her promised schedule. My hat is off to this dealership. Thanks! More

The service and experience was very helpful and professional Mr. Shedrick Anderson was very patient and helpful with setting up the service on my car and going over the items found in the inspection and setting Mr. Shedrick Anderson was very patient and helpful with setting up the service on my car and going over the items found in the inspection and setting up the repair work. The staff were also very helpful and professional in providing transportation to my home and back when the car was ready and processing my payment and returning the repaired car to me. More

NO SWEAT Jarrett is the best, all goes smootly. Easy to set up an appointment over the phone and schedule is respected. thank you . as my time is precious! Jarrett is the best, all goes smootly. Easy to set up an appointment over the phone and schedule is respected. thank you . as my time is precious! More

I was lied to When I purchased the vehicle I was told i would get 2 free oil changes. when i took it to the service center they told me I do not have any free oil When I purchased the vehicle I was told i would get 2 free oil changes. when i took it to the service center they told me I do not have any free oil changes. this is one of several issues i have had with this dealership. Will never recommend to anyone. More

Everything went well. Richard was great , he let me know everything the car needed it. I'll definitely be back. The coffee and donuts were also good. everything the car needed it. I'll definitely be back. The coffee and donuts were also good. More

Service was great as usual! BUT, I had a little problem with a TPMS sensor. I was quoted $181 just to “scan” the sensors. OEM Sensors cost on average $60 online... That’s a pretty big up sell guys! Consi with a TPMS sensor. I was quoted $181 just to “scan” the sensors. OEM Sensors cost on average $60 online... That’s a pretty big up sell guys! Considering I can replace all 4 for the cost of a “scan”. I was also offered services like AC duct cleaning and throttle body cleaning, all at a considerable cost. Of course, these were declined. I would have gladly paid for new TPMS sensors, but that solution was never offered, Just the unnecessary optional services. Furthermore, the service tech informed me that the scan was performed anyways “at no cost”, but I was never furnished the results. So, I still have a light on my dash and no resolution to that issue. What was the point of quoting me for a “scan” only to scan it anyways for free, then not offer a solution to my issue? My oil change was good, tires were rotated w/o issue... not sure if I’ll continue to be customer. It’s up to you guys. More

The service was fast, great Personnel’s working. Looking forward to bring my other cars in for services at al Henderson Toyota this year. J forward to bring my other cars in for services at al Henderson Toyota this year. J More

Had my Camry serviced, Klaus attended to our need. He got it inspected,then explained to us about things to be replaced with charge if we want to get them done. Excellent service, good communication & done w it inspected,then explained to us about things to be replaced with charge if we want to get them done. Excellent service, good communication & done within 2 hours as estimated. Thank you Klaus & Al Hendrickson. More

Excellent We are on our 4th Toyota Avalon from Al. We love these guys. Great pricing, Great Service!!! We will be a lifetime customers. Keep up the good work! We are on our 4th Toyota Avalon from Al. We love these guys. Great pricing, Great Service!!! We will be a lifetime customers. Keep up the good work!!!! More