Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,031 Reviews

7,031 Reviews of Al Hendrickson Toyota - Service Center

Sort by
March 03, 2020

Very helpful and pleasant Employees, services done with in and hour, I will give them a 5 star my services Technician Christ check me out More

by roystrow
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are so glad our team provided the helpful and pleasant service that we strive for at Al Hendrickson Toyota. We look forward to your next visit!

March 03, 2020

I don’t like methods of contacting service department. Left message and no return call to set appointment. Had to call front desk to be connected to a real person in service More

by thepotsey
Recommend Dealer
Yes
Employees Worked With
Richard desvarieux
Mar 04, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you had a hard time getting in touch with us. I will be sure to address your concerns with my team so that we can be more easily accessible in the future. Thank you for sharing this feedback, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 03, 2020

GREAT SERVICE Jarrett Elder, is a pleasure to work with. Jarrett is very knowledgeable about the vehicles and he always set realistic exceptions. There is no better More

by James Toney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JARRETT ELDER
Mar 03, 2020 -

Al Hendrickson Toyota responded

Hi James - We are delighted that you would say Jarrett is the best service advisor! Thank you very much for coming to Al Hendrickson Toyota for all your auto service needs. We appreciate your support and look forward to working with you for years to come.

March 03, 2020

Excellent Service-Above & Beyond The Call Of Duty Bringing my vehicle for service has always been a pleasure, Henry Delgado is one of my favorite service guys, he makes everything easy and hassle free More

by Jessica Ferrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Al Hendrickson Toyota responded

We really appreciate you taking the time to share, Jessica! It makes us so happy to know that Henry always goes above and beyond to provide exceptional service and make sure that your time here is well spent. We know he will be touched by your kind words. Thank you for supporting Al Hendrickson Toyota!

March 02, 2020

Not what I expected I was told my Maintenance would be 1 Hour, I was there for almost 3 Hours waiting for my vehicle. I was Super Disappointed in timing it took for maint More

by zboyandchantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Answa
Mar 05, 2020 -

Al Hendrickson Toyota responded

I'm very sorry to hear that your vehicle's maintenance took longer than expected. I will be sure to address this feedback with my team so that we can learn from your experience. If you have any other concerns you wish to discuss, please feel free to reach out. Gary Cann - Vice President Parts and Service - (954) 972-1100

March 01, 2020

Al Hendrickson has been one of the best Toyota dealers. I bought my RAV4 from Al Hendrickson 6 years ago and l have been taking it for service since. At the service department, there is this gentleman by the More

by HCPIERRE57
Recommend Dealer
Yes
Employees Worked With
Charles ( service dept)
Mar 02, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We couldn't be happier to hear that Charles and our team provides the exceptional service we pride ourselves on at Al Hendrickson Toyota. We look forward to your next visit!

March 01, 2020

I waiting an hour and a half to tell me afterwards that they couldn’t service my car. Such a waste of my time. Smh. More

by joel.f45
Recommend Dealer
No
Employees Worked With
March 01, 2020

Very friendly and happy to help everyone. Eric was very polite and helpful was in and out very quickly for oil change and 1 year check up. More

by LBRONX25
Recommend Dealer
Yes
Employees Worked With
Eric Silcox *******, Dexter Marshall
Mar 02, 2020 -

Al Hendrickson Toyota responded

Thanks for sharing your wonderful experience with Eric at Al Hendrickson Toyota. We're so grateful for your business!

March 01, 2020

All service was great from Jarrett. The best service rep at the dealership, I will always bring my car back to the dealership for service. More

by TRCMCCALI
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to share your positive experience with Jarrett at Al Hendrickson Toyota. We are grateful for your business!

February 29, 2020

I had a schedule appointment at 630am which I was the 2nd car in line for 40,000 service. I express have to be at work at 8am, and to be notified early if any other issue, so I can be droped off to work..30m More

by Shakiva20
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Al Hendrickson Toyota responded

Shakiva - I am really sorry to hear about your experience. I expect kind and accommodating service from my team, and I'd like to see if there is anything we can do to make things right. We do value your business here, and I'd appreciate the chance to speak with you directly. Would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

...
596
...