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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,033 Reviews

7,033 Reviews of Al Hendrickson Toyota - Service Center

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March 09, 2020

Nice Experience The service was great. My car needed it's routine maintenance. The service was timely and seamless. I will continue to use this location for servicing More

by AWILL7918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Mar 09, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota. We are grateful for your business!

March 09, 2020

My daughter was accused of making a scene when she asked a question . Had to bring vehicle numerous times for service .Safety issues regarding not being able to open driver side door. More

by IPBMOM
Recommend Dealer
No
Employees Worked With
Erik Coxwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
March 08, 2020

Service. Was good , but didn’t clean the car and car wash, I was disappointed , even I make my appointment they treat bad , even is close Of my house I don’t want to come back there More

by wars225
Recommend Dealer
No
Employees Worked With
Daniela Larranaga
March 07, 2020

Battery for Start/Stop 2017 Toyota Highlander I was charged $450 to replace a battery for a vehicle purchased less than 1 year in March 2019. Unbelievable! Battery cost was not prorated. More

by MICHELLE.PURPOSEDRIVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniella Larranga
March 07, 2020

Pleasant experience Good quality service provided. Took a little longer than expected but it was a busy day at the center. I didn’t have anything planned so I wasn’t bot More

by heppyd@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Al Hendrickson Toyota responded

Thank you so much for leaving Al Hendrickson Toyota a review. We're so happy to hear that you enjoyed your service visit with us.

March 06, 2020

Brake Repair and Mantinence My service was good and I appreciate your timely service. I was taken home and picked-up. The drivers were courteous. I enjoyed the treats. More

by freeman4306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richard D.
Mar 06, 2020 -

Al Hendrickson Toyota responded

Thanks so much for taking the time to leave Al Hendrickson Toyota a five-star review! We're so thrilled to hear that your service visit was an enjoyable experience!

March 05, 2020

Experience was great once again. All my concerns and issues was take care. The car is driving better. Thank you for your dedication on getting the job done. More

by TISHANA
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Mar 05, 2020 -

Al Hendrickson Toyota responded

Thank you for the kind review! We are so grateful for your business here at Al Hendrickson Toyota, and it means a lot to know that we provided exceptional service for you. Safe driving!

March 05, 2020

Very good experience Henry was very professional and helpful. He took the time to explain and educate on the priorities of what need to be done. Excellence service. More

by JUANBRUNO68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Al Hendrickson Toyota responded

Juan, thanks so much for stopping by to leave Al Hendrickson Toyota a review! We're thrilled to hear that Henry took the time to go over your service needs and got you back on the road. Safe driving!

March 05, 2020

Jennifer was an excellent service rep and made my service experience seemless. I thank everyone at the dealership for being professional and attentive Thanks again More

by JGLUCK47
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Mar 05, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your positive experience with Jennifer at Al Hendrickson Toyota. It was a pleasure to work with you!

March 05, 2020

Excellent, professional The only reason I stay with Hendrickson is their service and service personnel. If it was for their sales staff, I would go elsewhere. Only thing th More

by ELSIEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Al Hendrickson Toyota responded

We really appreciate your feedback on both service and sales and apologize that you did not have a good experience with sales. We do hope you give us another chance and if you call me I will make sure to get the right people involved. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

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