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Airport Marina Honda
Los Angeles, CA
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I inquired about a car over the internet, and Alvin answered all my questions up front. Walked in completed the purchase with great customer service, and exactly as discussed. Thanks Alvin answered all my questions up front. Walked in completed the purchase with great customer service, and exactly as discussed. Thanks Alvin More
I believe that the dealership and the 2 employees noted went out of their way to get us the best deal and in these tough times for the Japanese dealerships the car we wanted. The search of the whole LA bas went out of their way to get us the best deal and in these tough times for the Japanese dealerships the car we wanted. The search of the whole LA basin was extensive, thorough and time consuming but they came through for us. I will recommend this dealership to all who are out there looking for good service. More
I purchased a 2011 Accord via the internet and dealt with Serge Haftvani. Everything promised was delivered. This dealership had the best price. Also got a great trade on my used Lexus ($2,200 more than CARM Serge Haftvani. Everything promised was delivered. This dealership had the best price. Also got a great trade on my used Lexus ($2,200 more than CARMAX offered). I normally hate going to car dealerships, but actually had a pleasant experience with Airport-Marina Honda. regards, Chuck More
We had a WONDERFUL experience at Airport Marina Honda. We traded in our old Ford and bought a new Honda Accord. Eveyone was professional and curtious. Once we decided to purchase the Honda Accord, it to We traded in our old Ford and bought a new Honda Accord. Eveyone was professional and curtious. Once we decided to purchase the Honda Accord, it took Alvin a day and a half to locate the exact car we wanted (From color to accessories, not an easy task, I am very picky). When we got the call it was on it's way to the dealership, we were on our way to finalize the deal. We were greeted the minute we stepped foot on the lot and John and Alvin were paged right away. We also met Dan Theroux the general manager. They all made us feel like we were part of the "Honda Family" and went into detail to show me how to use the new functions on my car. We would definatly purchase another car from them in the near future and would reccommend them to all of our family and friends. More
Alvin Benjamin was knowlegable, funny and honest. When I chose to buy the car, I was in and out in just about an hour. I would have no hesitation in recommending him to anyone who is buying a car! chose to buy the car, I was in and out in just about an hour. I would have no hesitation in recommending him to anyone who is buying a car! More
My husband and I purchased our Honda from Airport Marina recently and could not be more pleased with our buying experience. We were looking for our Honda at a time when availability was extremely limit recently and could not be more pleased with our buying experience. We were looking for our Honda at a time when availability was extremely limited. We had put out requests for the car we wanted at several dealerships and had no luck. We found Airport Marina Honda through their bid on an internet new-car price quote site and emailed them. Alvin Benjamin called us back. We immediately had a comfortable feeling about working with Alvin. He said he didn't have what we wanted on his lot but was confident he could work a trade to get what we wanted. Over the course of several days Alvin kept in touch and let us know he was still working on getting us our car. When he managed to locate the car we wanted and could trade for it he called us to let us know there was a complication: the other dealer had installed a few options on it and wasn't willing to remove them. He listed out what the options were and how much extra they would be if we wanted that car. He didn't pressure us to take the car or to make a quick decision. We weighed our choices and ultimately decided we wanted the car as is with the options (they were good options -- mud flaps, wheel locks, a trunk liner -- and not outrageously priced). We called Alvin back to OK the deal and to arrange a time to come buy the car. We wanted to come in the next day and Alvin graciously agreed to come in even though it was his day off. We showed up and bought the car for the price quoted plus the agreed-upon costs for the options. No haggling. No shenanigans. We got a hard-to-find car at a good price with no hassle. If you are looking for a no-hassle buying experience we highly recommend Alvin Benjamin and Airport Marina Honda. And if you are looking to locate a hard-to-find Honda Alvin Benjamin is the tenacious guy who can get the job done. I was so pleased with him that after our deal was done I gave him a hug! More
I began my interaction with Serge online, inquiring about a particular 2011 CR-Z model and color. Quick to respond, he provided a competitive offer that enticed me to visit the dealership. I was a bit skepti a particular 2011 CR-Z model and color. Quick to respond, he provided a competitive offer that enticed me to visit the dealership. I was a bit skeptical at first since dealers add accessories, thus increasing the price. He kept true to his word and made sure he found me the model and color with no extra bells and whistles, which was exactly what I wanted. A first time car buyer, I visited other local dealerships after my trip to Airport Marina and noticed the manner in which the other dealers treated me. Essentially the salesmen were pushy and didn't listen to my needs. My experiences definitely made me appreciative of Serge's customer service even more. He understood what I sought and delivered. In addition, he was also patient in guiding me through the car buying process. I couldn't have asked for a better experience. I would recommend this dealership to my friends and family. Thank you, Serge! More
I use to take my 2007 Accord SE to the dealer I purchased it from for service and I also use to live in Cerritos. (Moved to Los Angeles) Well it was time for service and I wasn’t too excited about driving 30 it from for service and I also use to live in Cerritos. (Moved to Los Angeles) Well it was time for service and I wasn’t too excited about driving 30 miles to get an oil change but I still wanted to do my due diligence and look to other dealerships closer to me for the best price. I shopped Culver City Miller Honda, Scott Robinson, Carson Honda, Norm Reeves and Airport Marina Honda. I have never been there for service before because their prices were not competitive enough in the past but I was blown away by the rock bottom price for service AND parts! Airport Honda has proficiently trained their staff to the high standard excellent! Lisa was professional, courteous and efficient. When I retrieved my car it was clean and cool! My oil change was complete and she informed me of the services I actually “needed”. Thanks to Lisa and the trained staff, Airport Marina Honda is my new dealership! More
Ms. Lisa is my new BFF! She is knowledgeable, professional,trustworthy and always has my best interest at heart when it comes to repairs. Thanks. professional,trustworthy and always has my best interest at heart when it comes to repairs. Thanks. More
Alvin was absolutely phenomenal. He made the purchase of my leased vehicle as smooth as possible. I have been leasing with Honda for 3 years now and felt a bit harassed by their leasing company even though my leased vehicle as smooth as possible. I have been leasing with Honda for 3 years now and felt a bit harassed by their leasing company even though I was never late on a payment nor did I ever create any issues with my leased car. They constantly called me asking for reviews in the beginning of the lease and over the past 5 months have been calling nonstop to get my car inspected (since it was the end of my lease) DESPITE me telling them numerous times that I intended to purchase the car. I spoke with a few different people about purchasing my car and I was not that impressed with any of them, but I felt that that was probably a normal reaction, i mean....salesmen are...salesmen. When I came into the dealership, none of the salesmen I had spoken with were around and by chance, I was paired with Mr. Benjamin. I truly can't speak more highly of him and his knowledge, friendliness, and overall customer service. He instantly made me comfortable and made me feel like I was part of his family. I never write reviews but I felt compelled to about him. I highly recommend him to anyone walking into the Airport Marina Honda dealership, you won't be sorry. If you are allowed to read this Mr. Benjamin, thank you again for all of your help. - Erin House More