Airport Marina Honda

The required service on my 2019 Honda Accord Hybrid was completed by experienced Airport Honda Marina service mechanics. But concerning part of my auto service experience was the fact that I was given an completed by experienced Airport Honda Marina service mechanics. But concerning part of my auto service experience was the fact that I was given an 8 am. service appointment by the service advisor, with a service completion period of no more than two hours. Despite showing up for my service appointment on time at 8 am., and expecting to receive a phone call from Honda service by noon, that my car was ready for pick-up, I never received that call. When I phone Honda service at around 5 pm., I was told that service on my was completed and service would be closing by 6 pm. It is disappointing to discover that I never received a phone call from Honda service that service on my car was completed long before I discovered it was completed when I called at the end of the day. More

Service advisor Shawn Upshaw was very pleasant, courteous & professional. Explained my service needs & answered all my questions I had. & professional. Explained my service needs & answered all my questions I had. More

Shawn was very helpful to me yesterday when I arrived at 5:30 and needed a new tire! He made the process very simple and I was done by 6:00. Shawn checked in with me multiple times while I waited and was v 5:30 and needed a new tire! He made the process very simple and I was done by 6:00. Shawn checked in with me multiple times while I waited and was very kind. Thank you Shawn !!! More

This dealer has changed since we bought our car in 2010. We used to get competitive pricing on oil changes etc and no hard updates. Now they are dong a tire tray scam that basically tells you your tires nee We used to get competitive pricing on oil changes etc and no hard updates. Now they are dong a tire tray scam that basically tells you your tires need replacing, also AAAreplaced my battery two months ago and they wanted to sell me a new battery. All of the fluid flushes and replacing were extremely overpriced and when I complained about air conditioner fluid top off costing $300.00 he said he would throw that in at no cost....then of course the air conditioning recharge machine was not working ...amazing coincidence. The service visit cost us $1240.00 ,and independent service center would be about $400.00 if that. We won't be back. More

Shawn upshaw was very helpful and made my entire experience very smooth even when it took over 3 hours wait for my car to be serviced. experience very smooth even when it took over 3 hours wait for my car to be serviced. More

They continuously recommend service items that are not necessary. My recent visit they told me I needed new breaks and rotors. A $800 service item. I suspected that was inaccurate and took the car to a necessary. My recent visit they told me I needed new breaks and rotors. A $800 service item. I suspected that was inaccurate and took the car to a reputable local mechanic and my breaks are great. At least 10,000 miles left on them. More

Went in for Routine Service. Jeff was awesome and made sure we got in and out smoothly, with a smile the whole time. Jeff was awesome and made sure we got in and out smoothly, with a smile the whole time. More

Had my 16 year old Honda serviced here (where I initially leased then bought my Element). Jose Gallardo was fantastic. Personable, knowledgeable and efficient. Great service. leased then bought my Element). Jose Gallardo was fantastic. Personable, knowledgeable and efficient. Great service. More

I just upgraded to another 2025 Honda Accord Hybrid Sport car which gave me outstanding performance last year. Fulton Hicks in Sales initiated the upgrade transaction providing Excellent Customer Service. car which gave me outstanding performance last year. Fulton Hicks in Sales initiated the upgrade transaction providing Excellent Customer Service. Tammy D. Blair, Owner More