Airport Marina Honda

Rod Jones made my car-buying experience truly no hassle, and he kept me in the loop throughout (I had to wait for the car to come in from shipment). and he kept me in the loop throughout (I had to wait for the car to come in from shipment). More

Elaine was easy going. She did her best to assist. Made a good deal. Great follow-up. Got me in & out fast. I actually had a very unstressful time good deal. Great follow-up. Got me in & out fast. I actually had a very unstressful time More

Most of dealing was online via email. When we arrived to do the paperwork, everything was quick and easy. Alvin and the rest of the staff were very nice. We had visited other dealerships and looked at this do the paperwork, everything was quick and easy. Alvin and the rest of the staff were very nice. We had visited other dealerships and looked at this car but Alvin was by far the most knowledgeable about the features of the Insight and made sure that we were familiar with all the bells and whistles including where the spare tire was and how to tune the radio before we left the lot. Of course this makes good sense - we will most certainly be more satisfied with the car knowing what it can do. One note, he forgot to give us the temporary registration so I can't drive it for the couple of days it will take to arrive. Still he was very nice and even offered to bring it out to us. More

This was an Internet purchase for me. Right away I felt a good vibe when dealing with Alvin. My initial impression of him was very positive. No games, no bullsh*t. Very professional. We closed the deal with good vibe when dealing with Alvin. My initial impression of him was very positive. No games, no bullsh*t. Very professional. We closed the deal with him over the Internet. I didn't feel the need to go to the dealership to verify what we agreed to. I only went to the dealership to close the deal. Everything I envisioned happened; the car I wanted, quick service, and no up-selling. Alvin is also very personable and easy-going, and my purchase experience was pleasant and fun! Bruce More

Douglas Hudspeth and Henry Ford were very helpful and informative. I felt like all my needs were fully met. It was an overall great experience. informative. I felt like all my needs were fully met. It was an overall great experience. More

Alvin was great. We were there for LONG time, but that was only b/c they didn't have the color we wanted in stock and he sat there right in front of us and traded with another dealership to get us the exa was only b/c they didn't have the color we wanted in stock and he sat there right in front of us and traded with another dealership to get us the exact car that we wanted. He was friendly and knowledgeable without being pushy at all. He was there to sell us the car we wanted, not try to get us into a different car that he was hoping to sell. We enjoyed spending the better part of the day with him and were very very happy with our experience. I highly recommend Alvin as someone who will steer you the right way (pun totally intended) and not be a pushy car salesman. More

I have been a loyal Honda customer since 2000. I bought my first car (Honda Civic) at this dealership. In 2007 I traded in my civic for an accord at a different Honda dealership. I have always gone fo my first car (Honda Civic) at this dealership. In 2007 I traded in my civic for an accord at a different Honda dealership. I have always gone for service such as oil change or body work at Airport Marina Honda, however the last two times I have gone I have been very unsatisfied. I refuse to get service from Airport Marina Honda! #1 Several months ago I made an appointment for regular service (oil change). My appointment was at 12:00pm, however, when I arrived at AMH I was told they were backed up and had several cars in front of me and the wait would be 30 minutes to 1 hour. I mentioned I had an appointment, but that did not matter, I would have to wait! #2 I received a coupon from AMH for new Accord tires %88.00 each. I made an appointment and asked the woman for information. (How many miles are they good for, will they be appropriate for my car, etc) However, when I arrived at AMH I was told that those tires were not appropriate for my 2008 Accord, they were only good for older Accord models, and the tires I needed would be $150 each. AND they had to be ordered because they did not have any. Overall comments: Staff needs to inform customers that appointments are not required, give all information before an appointment, not mail coupons that are not appropriate for your car, have ridiculous high prices Therefor have created a very unsatisfied customer! More

We were in search of a Honda Fit for our daughter in Los Angeles, and largely coming up empty because of a shortage of these cars in the entire state of California. We finally found what we wanted at Airpo Angeles, and largely coming up empty because of a shortage of these cars in the entire state of California. We finally found what we wanted at Airport Marina Honda, who moved very quickly to put the deal together over the Internet and via phone (we are in Seattle). The car was found over a weekend, we pretty much had everything nailed down by Monday, and our daughter drove out of AMH in her new car that Tuesday. Thanks to Alvin Benjamin at AMH for being responsive to our many email and phone questions, and putting this deal together quickly. Our only regret is not getting a few hundred knocked off MSRP, but it was clearly a seller's market in view of the shortage of vehicles, so we didn't haggle. Our daughter is very happy with the Fit, incidentally. More

The staff was incredibly friendly and went to great lengths to find the specific color and style I was looking for. There was great communication between me and my dealer and I was very pleased. Alvin lengths to find the specific color and style I was looking for. There was great communication between me and my dealer and I was very pleased. Alvin was very knowledgeable about the car unlike another Honda dealer I visited. More

Serge has great customer service skills.He was very helpful and focus on our needs,showing us how to access the the new features on our vehicle, we were never rushed and feel comfortable asking questio helpful and focus on our needs,showing us how to access the the new features on our vehicle, we were never rushed and feel comfortable asking questions. More