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Airport Marina Honda

Los Angeles, CA

4.5
272 Reviews

5850 W Centinela Ave

Los Angeles, CA

90045

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Showing 272 reviews

April 09, 2026

Shawn was very helpful to me yesterday when I arrived at 5:30 and needed a new tire! He made the process very simple and I was done by 6:00. Shawn checked in with me multiple times while I waited and was v More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Shawn
April 04, 2026

This dealer has changed since we bought our car in 2010. We used to get competitive pricing on oil changes etc and no hard updates. Now they are dong a tire tray scam that basically tells you your tires nee More

by lnmwrguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Martinez
April 03, 2026

Shawn upshaw was very helpful and made my entire experience very smooth even when it took over 3 hours wait for my car to be serviced. More

by Hasan.lsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Upshaw, Martin Puentes
March 25, 2026

They continuously recommend service items that are not necessary. My recent visit they told me I needed new breaks and rotors. A $800 service item. I suspected that was inaccurate and took the car to a More

by jewels2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dealt with none of those people. Not sure of the guy’s name
March 25, 2026

While Lyle (Service Mgr) was the one who checked me in, it was a serviceman who told me my car was not safe to be on the road. He said I needed to spend 4,330.00 before I put my car back on the road. I had More

by Dawna.watson
Recommend Dealer
No
Employees Worked With
Johnny
Mar 25, 2026 -

Dawna.watson responded

While Lyle (Service Mgr) was the one who checked me in, it was a serviceman who told me my car was not safe to be on the road. He said I needed to spend 4,330.00 before I put my car back on the road. I had to call my usual service man Jeff to find out what was going on because I am always taking good care of my car. It was then that I learned what should have been said was “future” maintenance that will be needed. I absolutely DO NOT want that serviceman helping me with my car again! His name is Johnny.

March 01, 2026

Went in for Routine Service. Jeff was awesome and made sure we got in and out smoothly, with a smile the whole time. More

by DavidK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
January 30, 2026

Had my 16 year old Honda serviced here (where I initially leased then bought my Element). Jose Gallardo was fantastic. Personable, knowledgeable and efficient. Great service. More

by kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gallardo
January 26, 2026

I just upgraded to another 2025 Honda Accord Hybrid Sport car which gave me outstanding performance last year. Fulton Hicks in Sales initiated the upgrade transaction providing Excellent Customer Service. More

by Tblair223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONATHAN in Service; Carlos & Dane in Finance
December 31, 2025

I gave Airport Marina Honda three stars for the following reasons: First, when they recommended replacing all four tires on my car, I was already in the service department for four hours, going on five, and More

by David M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
October 07, 2025

Because I do not drive very much anymore, my sales representative, Nick, suggested that I get my first service done after six months instead of waiting until the odometer reached the point where servi More

by Karen (a nice one)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny - Service Advisor
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