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Airport Honda

Alcoa, TN

4.9
3,493 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,493 Reviews of Airport Honda

April 10, 2016

excellent Service - J & J My husband and I had just started to "look around" for a CRV. Our salesman, Dan Sanford, made us feel very comfortable. He was very patient with us More

by J and J
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Homer Hart
March 24, 2016

amazing experience. best ever EVERYONE was very welcoming willing to help in every way possible. I toured the whole facility service dept, show room, etc. My salesman Henry love a More

by jaymew71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Love, Homer Hart, Joe Lafollette
March 10, 2016

PT CRUSIER Called about a PT Crusier Convertible that was on line spoke to Joe Jemley was assured its was a nice vehicle went to see it found it was as nice as h More

by ptcrruiser
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, Jay Haynes
March 07, 2016

Great airport Honda is a fantastic place to go if you're looking for a car, whether it's a Honda or not. The employees are very helpful and try their best t More

by Parkerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Love
March 06, 2016

service I went in for a simple oil change , of course I has an appointment. After waiting there 2 hours I had to have them adjust my bill because they over ch More

by Honda2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe ?, Joe Lafollette
Mar 07, 2016 -

Airport Honda responded

I actually spoke to Ms Watson Saturday evening. She told me what had happened and I ask that she let me do some investigating and I would get back with her today (Monday). I ask that she give me that opportunity before she decided what to do. She told me that she would allow me to do that. I apologize for any inconvenience and I am sorry that I didn't get the opportunity to help her with the situation.

Mar 07, 2016 -

Honda2016 responded

I was suppose to get a call back today ( Monday) but I never did. I had spoke to Chris Denny and he promised he would call me Monday. The fact that I did not receive a return call just reinforces the rude treatment I have received.

Mar 07, 2016 -

Airport Honda responded

Ms Watson, You told me that you would wait on my response before you decided what you were going to do. I ask for a chance to correct the issue. You said that you would give me that chance. You posted that you would never be back 2 hours after our conversation. You had already made your mind up based on your review. I wasn't given an opportunity to do anything at all for you.

March 02, 2016

Excellent customer service Sales associate Dan Sanford always goes above and beyond. Dan was very patient and got us the vehicle that was best suited for us at the price we want More

by JMonday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford, Homer Hart
February 28, 2016

Outstanding Service We really appreciate the great experience buying our car from Airport Honda. Many thanks to Joe Jemley, Dagean, and Alex for a great car buying experi More

by PattiWagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, Dagean Long, Alex Tipton
February 24, 2016

Excellent purchase process Our drive to Airport Honda is 50 miles. We spoke to Kevin and he set up an appointment for us. When we arrived he was waiting for us, with the car war More

by J & J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Homer Hart, Daryl Casteel
February 22, 2016

Very quick transaction and all promises were kept. I had totaled my car in a horrible accident and once I was able to get around, they were one of the first places I stopped because they had several ca More

by caseygirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, Dan Sanford, Homer Hart
February 18, 2016

Best Honda dealer in Knoxville by far. Best experience we have had with a car dealership ever. Our salesperson Dan was very knowledgeable, he knew the answer to every question we had and mo More

by TaraC2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, Dan Sanford, Homer Hart
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