Airport Honda
Alcoa, TN
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2,990 Reviews of Airport Honda
We were upfront with John about our budget and he never pushed us to go over that, which we really appreciated. When we found a car that we liked, but was nearly $2k over our budget, he was able to lower t pushed us to go over that, which we really appreciated. When we found a car that we liked, but was nearly $2k over our budget, he was able to lower the price so we didn't have to pay more than we're able. On top of that, he was extremely friendly- really easy to talk to. We felt like we made a friend, not met a salesperson. It was the first time my husband or I have bought a used car in years, and we were very nervous going in about being hounded by super aggressive sales people- John was just the opposite. He listened to our needs, was helpful in finding a car, and then worked with us on the price. The whole experience was a lot less painful than we thought it would be! :) More
My fiance and I recently bought a new 2011 Honda Civic from Airport Honda. Our salesperson was Jay Haynes, and he did a wonderful job of making us feel welcome. My fiance and I went to another Honda deale from Airport Honda. Our salesperson was Jay Haynes, and he did a wonderful job of making us feel welcome. My fiance and I went to another Honda dealer in Knoxville and did NOT have a good experience, so we were glad to have such good luck with Airport Honda. The car runs beautifully, and the organization did great follow-up after our purchase. Go and see them! :-) More
This is our second time purchasing a new Honda from Airport Honda. Everyone is courteous and attentive. We especially enjoyed working with Jay Haynes, he is not a high pressure salesman. He answered Airport Honda. Everyone is courteous and attentive. We especially enjoyed working with Jay Haynes, he is not a high pressure salesman. He answered all of our questions thorougly without hesistation. I would recommend the dealership and Jay to anyone looking to buy a Honda. More
My experience at Airport Honda was wonderful. This was my first time buying a car, but Tom made me feel very comfortable. He was very down-to-earth and easy to talk to. He was not like most salesmen who my first time buying a car, but Tom made me feel very comfortable. He was very down-to-earth and easy to talk to. He was not like most salesmen who carry on random/awkward conversations or try to push things on you. He did an excellent job at getting exactly what I wanted and at the price that I wanted. I will definitely be recommending him to friends and family, and I also plan to return to Airport Honda for my future purchases. More
The folks we worked with in buying our first every owned Honda were exceptionally kind and really helped us in being confident in our purchase. We compared many vehicles and spoke with many sales associate Honda were exceptionally kind and really helped us in being confident in our purchase. We compared many vehicles and spoke with many sales associates, but the folks that work at Airport Honda really went out of their way to explain each detail of the vehicle and company. They where very patient with us and we appreciated it. We had our 2.5 year old son with us and never felt impatience from the associates. They where patient through all our questions and concerns, even when we asked the same question over and over again. On top of this all, they where very competitive in the price compared to other dealerships. Overall, I know after buying our Honda Pilot that we will be taken care of with this dealership and the company. Thank you. More
When we first walked into the dealership this afternoon we were greeted by a salesman, Michael Sellers. He was very friendly and helpful in finding the vehicles we were interested in and took us out for a we were greeted by a salesman, Michael Sellers. He was very friendly and helpful in finding the vehicles we were interested in and took us out for a couple of test drives. I think during this time is when he really sold the car to us. We went on a bit of a ride through some hilly country areas and really got to feel what the car could do. The best part about my experience at Airport Honda is that I never at any time felt like they were trying to take advantage of us or pressure us into buying. To me Mike felt like a really honest, genuine person who wasn't just trying to sell us a car, but help us find the right car for us at the right price. All of the questions we had were answered and the trade in value they gave us was more than fair. I think that we definitely got the best service, price and vehicle from Airport Honda. I would definitely bring my business to them again! More
John was an excellent salesman. He understood that I was nervous about purchasing a new car for the first time and didn't pressure or haggle me. He answered all of my questions about the different vehicle nervous about purchasing a new car for the first time and didn't pressure or haggle me. He answered all of my questions about the different vehicle options, so I was very confident that the Honda Fit would be a perfect match for me. I highly recommend him to other friends that are in the market for a new car and even thanked him on my Facebook for making my first car purchase a delightful experience. My boyfriend and I will be back to purchase another vehicle from him in the future for certain. More
We have been dealing with Airport Honda for a long time and have never had a reason to complain. Everyone from Reception to the Sales team to the Service Department are all great to work with. On our mos and have never had a reason to complain. Everyone from Reception to the Sales team to the Service Department are all great to work with. On our most recent visit to Airport we were introduced to Bobby for the first time, and it was an absolute pleasure to work with him. He was not pushy, but made good suggestions when needed. He was also very informative about the products on the lot. He check with us after we bought the car to make sure everything was going well, and even after we came in for a service call, he checked in with us to make sure things were satisfactory. He is a great asset to Airport Honda and if we have car needs in the future we will definitely ask for him, and you should too. More
This is now my 6th or 7th car from Airport Honda and my second time having Kevin as my sales person. As always, I was taken care of with great customer service. Kevin went above and beyond to ensure my de second time having Kevin as my sales person. As always, I was taken care of with great customer service. Kevin went above and beyond to ensure my deal was smooth and that I didn't spend wasted hours sitting in the dealership. I have leased that last few cars with them and wanted to know what options I had to try and get out of leasing. Based on my needs Kevin went over my options and his recommendation. More
I was in the market for a certified, used Honda Odyssey after being a multiple Chrysler minivan owner over the last 20 years. I found a promising Odyssey on the internet at Airport HOnda, 2 1/2 hrs. from m after being a multiple Chrysler minivan owner over the last 20 years. I found a promising Odyssey on the internet at Airport HOnda, 2 1/2 hrs. from my NC hometown. I exchanged emails with Floyd Glenn about the van, features, and price. Calling back the next morning, Floyd was 'off' so I talked with Jim Davis about seeing the vehicle with my husband. We arrived at the dealership to 'red carpet' treatment. Jim was very friendly, easy to talk with (tho' he is a UT fan...), extremely knowledgeable about the Odyssey, and efficient with the ensuing paperwork. He had the vehicle 'gassed up' and in perfect condition, and even pointed out a tiny paint imperfection on one door handle (the car's only flaw). Jim spent several hours with us showing us how to operate all the van's features and easily & patiently answered our questions. Throughout the process we were impressed with his honesty and forthright manner. As we drove home with our 'new' Odyssey, he called us just to see if we had any questions about the van's performance or operation. The next week, he sent a follow-up note just to say he was available if we had any concerns or questions and a week or two after that, we got a call from Floyd just to check on us and thanking us for our business. The whole car-purchase-out-of-state could not have gone any smoother and we would heartily recommend this dealership for anyone in the market for a certified Honda. I absolutely LOVE my Odyssey !!!!!!!!!!!!! More