Airport Honda
Alcoa, TN
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2,990 Reviews of Airport Honda
Jeremy Stone was very helpful and approachable. He Jeremy Stone was very helpful and approachable. He lacked the behavior that give so many salesman a bad name. If he did not know the answer to Jeremy Stone was very helpful and approachable. He lacked the behavior that give so many salesman a bad name. If he did not know the answer to a question he didn't make up or pretend to know the answer. He consulted someone and got back to me. When I select a vehicle I like to look at several with different amenities. I have left several lots because of salesman's demanding questions, such as "I can't help you if you don't tell me what you want." I pulled onto the Airport Honda lot after a long work day and an hour at the gym. All I wanted to do was glance at a few cars, get some ideas and go home. After looking at three very different things Jeremy asked "Can you give me an idea of what you're looking for?" I thought "Here it comes." I am embarrassed to say I was very short with him as I said I was not sure what I was looking for. I would have to look around and see. His response, which won me over, "I understand. There's a lot to choose from. Let me know if there is something you want to look at and we'll open it up." I ended up buy a car that night. When I signed my paperwork the next morning I shared I prefer to have regular service done at the dealership. He had already made the sale but still took time to walk me back to the service department, introducing me to the staff I might be dealing with when I come in. If it is not obvious by now, I had a great buying experience. I would recommend this dealship and send my friends Jeremy's way any time. More
Great dealership to work with! I walked in knowing what I wanted, and didn't get sold on anything I didn't want. LOVED it! I liked the test drive, it was more than just a drive around the block, it was long wanted, and didn't get sold on anything I didn't want. LOVED it! I liked the test drive, it was more than just a drive around the block, it was long enough to get a good feel for the car. Everyone was friendly and attentive. More
I have dealt with Kevin on numerous occasions, and would not deal with anybody else. He is a great person to deal with, and he does everything in his power to make sure the buying process is an enjoyable on not deal with anybody else. He is a great person to deal with, and he does everything in his power to make sure the buying process is an enjoyable one. I would, and have in the past, recommend anybody looking for a used or new car to Airport Honda and Kevin Coffman. More
We came to Airport Honda to find a good,used crv for our 2 college kids to share. When the car we came to test drive didn't meet our expectations, Gary helped us narrow down our choices and facilitated a de 2 college kids to share. When the car we came to test drive didn't meet our expectations, Gary helped us narrow down our choices and facilitated a deal for a newer model that we had no idea would be so reasonably priced. We left the lot with the best car that we could afford, and we are thankful! More
We got our Honda CR-V from Airport Honda, mainly because they have some discount right after a hail storm. The other Honda dealer in town would not lower the prices but repair the cars. However, when we tri they have some discount right after a hail storm. The other Honda dealer in town would not lower the prices but repair the cars. However, when we tried to lower the price even more or asked for more options, they became impatient a little. Overall, the sales was nice and helpful. More
Wonderful experience, everyone was friendly and very helpful. Floyd even reminded us to be sure to get our garage door opener out of the old car (which we had forgotten). Will definitely recommend thi helpful. Floyd even reminded us to be sure to get our garage door opener out of the old car (which we had forgotten). Will definitely recommend this dealership and sales associate. WE LOVE OUR NEW CAR!! More
Kevin Coffman is by far the best sales representative that I have ever dealt with, and at 65 years old, there have been many. He goes way beyond selling you a car in ways too numerous to list here. The that I have ever dealt with, and at 65 years old, there have been many. He goes way beyond selling you a car in ways too numerous to list here. The price I paid was fair for both of us, and we love the new car. This is the third car that we have purchased from Kevin, and as long as I like Hondas, I probably won't go elsewhere. I have also found their service dept. to be very good and always helpful. More
I gave this dealership this rating because of both of our buying experiences (2 cars in the last 2 years) have been very pleasant. We bought a Honda Fit from Chuck Perciful in 2009, because a friend had reco buying experiences (2 cars in the last 2 years) have been very pleasant. We bought a Honda Fit from Chuck Perciful in 2009, because a friend had recommended him. This time around, Chuck even adapted to our schedule (came in on his off-hours) so he could help us find a vehicle that satisfied our needs. We were amazed that Chuck remembers so much about his previous customers and already had an idea of what was important to us in a car. We were considering several makes of vehicle in the same class and ended up visiting several dealerships. We chose an Accord because it edged out the others on the features that we were looking for. We chose Airport Honda because we had a good experience the previous time we bought from them. This time was no different -- Chuck, the sales manager, and the finance guy were all very pleasant to work with. After we closed the deal, made the purchase and were ready to take delivery, Chuck took the extra time and care to make sure that we were completely familiar with and satisfied with all the features of our new vehicle. Chuck's one of those guys you wanna keep going back to because he makes the shopping and buying experience pleasant. That's why I keep his card handy. More
I was treated very well at this dealership- there was great customer service and I love my car I just bought! My only complaint is in time efficiency. It took them an hour to change the light bulb in my great customer service and I love my car I just bought! My only complaint is in time efficiency. It took them an hour to change the light bulb in my blinker, which is way too long! Other than that everyone was very friendly and helpful More
We were very leased with John, our salesman and overall buying experience. He remembered us from a previous visit and made us feel welcome. He was very courteous and helpful at all times. Although the v buying experience. He remembered us from a previous visit and made us feel welcome. He was very courteous and helpful at all times. Although the vehicle we were searching for is in high demand and hard to find, once we found it, John gave us a good demo of all the features and allowed each of us to test drive it while listening to our input about the pros and cons. Once the decision was made to purchase, he knowledgeably helped us add the features we wanted. We have owned Honda's for about 20 years now. This is our third. So we are very satisfied with Honda. The service department here is excellent, always clean and friendly. Work is usually completed while I wait. Thanks for a great buying experience! More