Airport Honda
Alcoa, TN
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2,990 Reviews of Airport Honda
I had brought my van in to have the timing belt, spark plugs, and the oil changed. I also needed a panel on the side of the driver's side seat fixed. It was there that I met Scott. We had already spoke plugs, and the oil changed. I also needed a panel on the side of the driver's side seat fixed. It was there that I met Scott. We had already spoken on the phone and he had called to let me know that he had a loaner car for me. He was very professional, courteous, and personable and called if there was ever a change in the cost of what he had estimated before. The loaner car was a Honda Accord and it drove like a dream. When I returned to pick up my van, I was greated by Scott hisnwith a, "Hi, Ms. Fuller." It was so nice to be treated like a person and not just a number or a make and model number. Scott was truly the best and I will be recommending to everyone I know to deal with him when they take their vehicles to Airport Honda. Bravo to Scott Moore! More
Our first visit was to West Side Honda. We were so turned off by a salesman there and decided to give Airport Honda a try. Gary was excellent to work with. Nice, courteous, and professional. We would recomme off by a salesman there and decided to give Airport Honda a try. Gary was excellent to work with. Nice, courteous, and professional. We would recommend him to everyone we know. Thank you, thank you, thank you, we love our Odyssey and Airport Honda! More
Great, friendly customer service. The sales department is not in any way pushy or negative. They made the details of the transaction easy to understand and they happily answered all of our questions. I highl not in any way pushy or negative. They made the details of the transaction easy to understand and they happily answered all of our questions. I highly recommend purchasing a vehicle here. More
My experience at Airport Honda was wonderful. Everyone was very courteous and professional. My salesman, Jim Davis, was excellent in every way. He worked with me to show me all my options, and got me the was very courteous and professional. My salesman, Jim Davis, was excellent in every way. He worked with me to show me all my options, and got me the vehicle I wanted. He also did a wonderful job at teaching me everything about the vehicle I needed to know, and he gave me a good orientation to the dealership as well. A very good buying experience that I would recommend to anyone. More
Jim did a great job getting my requirements for the car I was looking for. He helped me narrow down my selection by test driving various vehicles. He followed up with me every few days or so & set up a tim was looking for. He helped me narrow down my selection by test driving various vehicles. He followed up with me every few days or so & set up a time & day to look at vehicles. Jim spent about 7 hours in one day until I figured out what I wanted. He was very pleasant and easy to deal with. I never felt pressured. More
I am from Kentucky, and after going to sisk in hopkinsville ky, which only had the ex model, and added a 2000.00 Lack of availability charge, I was told to shop them, so I went online and did just hopkinsville ky, which only had the ex model, and added a 2000.00 Lack of availability charge, I was told to shop them, so I went online and did just that. I found that this dealership had the ex-l, which I was looking for, and even in black, like my wife wanted, and did not add the LOA fee. I gave as accurate description of my car as I could, and they quoted me a very fair trade in price, without seeing my car. Mr. Davis really is the person you hear on the phone, which seems to good to be true. Traveled to knoxville, completed the deal as discussed on the phone, shown all the features of the car by Mr. Davis, filled car up with gas, and we were thanked and sent on our way to Ky. I had a voice mail on my phone when we got home, Mr. Davis wanting to see how our trip home was. I would say that my experience with Mr. Davis and Air Port Honda would be an 11 out of 10. I would recommend to anyone reading this to give him a call before you purchase. Thanks again from Kentucky, George and Tammie More
While we were unable to get the vehicle I wanted from the dealer, working with Gary was a pleasure. He made every effort to accomodate me and my wife during our multiple interactions. Gary was extrememly c dealer, working with Gary was a pleasure. He made every effort to accomodate me and my wife during our multiple interactions. Gary was extrememly courteous, patient and understanding, all the while being very professional and offering great customer service. I would not hestitate to do business with Gary again in the future and was dissapointed that I couldn't reward his efforts with a transaction. Adam More
At Airport Honda I recently purchased a used car with some hail damage. Jim Davis was attentive, professional, caring and genuine. My children were there also to inspect my purchase and remarked that Mr. some hail damage. Jim Davis was attentive, professional, caring and genuine. My children were there also to inspect my purchase and remarked that Mr. Davis was the kindest, most caring car salesman they had ever met. He was not pushy, and yet he took the time to help me find a vehicle that would meet my needs. The facility was clean and there was a play area for children. Everyone we met was polite and friendly. I felt the price was fair and it appears that the follow up service is exemplary. More
Both men that I worked with were very professional and kind at the same time. They answered all my questions. They gave me a thorough inspection of the car and how to operate all the instruments. I am kind at the same time. They answered all my questions. They gave me a thorough inspection of the car and how to operate all the instruments. I am also very impressed that they are offering a "new car owner workshop" in a few weeks. That will give me a chance to have driven the car and I will be able to ask them questions at this workshop. These men gave me their cell phone numbers and I am impressed that I was welcomed by both of them to call at any time with any questions I might have about the car. I wanted a manual transmission car. They searched and got me the car in the color, both outer and interior, that I wanted the very next day. In fact, they were calling me that very afternoon of the day that I first visited the dealership. I would recommend this dealership and these two men to anyone thinking of buying a new or used car. More
I got a great deal.The staff was very friendly-not pushy. Answered all my questions and concerns.I purchased a hail damaged car and the work done was better than promised--looks like new. Mark Morgan was our Answered all my questions and concerns.I purchased a hail damaged car and the work done was better than promised--looks like new. Mark Morgan was our sales person and yes he did return all my calls. Very pleased overall with the experience. More