Airport Honda
Alcoa, TN
Filter Reviews by Keyword
By Type
2,954 Reviews of Airport Honda
John was an excellent salesman. He understood that I was nervous about purchasing a new car for the first time and didn't pressure or haggle me. He answered all of my questions about the different vehicle nervous about purchasing a new car for the first time and didn't pressure or haggle me. He answered all of my questions about the different vehicle options, so I was very confident that the Honda Fit would be a perfect match for me. I highly recommend him to other friends that are in the market for a new car and even thanked him on my Facebook for making my first car purchase a delightful experience. My boyfriend and I will be back to purchase another vehicle from him in the future for certain. More
We have been dealing with Airport Honda for a long time and have never had a reason to complain. Everyone from Reception to the Sales team to the Service Department are all great to work with. On our mos and have never had a reason to complain. Everyone from Reception to the Sales team to the Service Department are all great to work with. On our most recent visit to Airport we were introduced to Bobby for the first time, and it was an absolute pleasure to work with him. He was not pushy, but made good suggestions when needed. He was also very informative about the products on the lot. He check with us after we bought the car to make sure everything was going well, and even after we came in for a service call, he checked in with us to make sure things were satisfactory. He is a great asset to Airport Honda and if we have car needs in the future we will definitely ask for him, and you should too. More
I was in the market for a certified, used Honda Odyssey after being a multiple Chrysler minivan owner over the last 20 years. I found a promising Odyssey on the internet at Airport HOnda, 2 1/2 hrs. from m after being a multiple Chrysler minivan owner over the last 20 years. I found a promising Odyssey on the internet at Airport HOnda, 2 1/2 hrs. from my NC hometown. I exchanged emails with Floyd Glenn about the van, features, and price. Calling back the next morning, Floyd was 'off' so I talked with Jim Davis about seeing the vehicle with my husband. We arrived at the dealership to 'red carpet' treatment. Jim was very friendly, easy to talk with (tho' he is a UT fan...), extremely knowledgeable about the Odyssey, and efficient with the ensuing paperwork. He had the vehicle 'gassed up' and in perfect condition, and even pointed out a tiny paint imperfection on one door handle (the car's only flaw). Jim spent several hours with us showing us how to operate all the van's features and easily & patiently answered our questions. Throughout the process we were impressed with his honesty and forthright manner. As we drove home with our 'new' Odyssey, he called us just to see if we had any questions about the van's performance or operation. The next week, he sent a follow-up note just to say he was available if we had any concerns or questions and a week or two after that, we got a call from Floyd just to check on us and thanking us for our business. The whole car-purchase-out-of-state could not have gone any smoother and we would heartily recommend this dealership for anyone in the market for a certified Honda. I absolutely LOVE my Odyssey !!!!!!!!!!!!! More
This is now my 6th or 7th car from Airport Honda and my second time having Kevin as my sales person. As always, I was taken care of with great customer service. Kevin went above and beyond to ensure my de second time having Kevin as my sales person. As always, I was taken care of with great customer service. Kevin went above and beyond to ensure my deal was smooth and that I didn't spend wasted hours sitting in the dealership. I have leased that last few cars with them and wanted to know what options I had to try and get out of leasing. Based on my needs Kevin went over my options and his recommendation. More
This was my second purchase from Airport Honda and Kevin Coffman was my salesman both times. Both times have been easy and smooth experiences. I had an Odyssey that I bought brand new from there in 2008, Coffman was my salesman both times. Both times have been easy and smooth experiences. I had an Odyssey that I bought brand new from there in 2008, so I have also had experience with the service department. They have always went above and beyond my expectations and really want to make sure their customers leave happy. I just purchased a Honda Pilot and absolutely love it. Not only will I always buy from Airport Honda, but I will also only deal with Kevin Coffman as long as he is there. Not because the other salesman aren't just as capable, but Kevin is very sincere with the work he does and he has always made sure that my experiences with Airport Honda were enjoyable. Tressa West More
Mike was an excellent sales man. He knew what we were looking for and the price we needed to be. He worked diligently to ensure that our needs were met. We are very happy with our purchase and with the looking for and the price we needed to be. He worked diligently to ensure that our needs were met. We are very happy with our purchase and with the positive, enthusiastic, kind, and professional demeanor that Mike had towards us. We will be future customers. More
We had a great experience buying our Honda Pilot. The salesman was very kind and very patient with us. Michael is a great asset to your company he does a wonderful job and we will recommend him to all ou salesman was very kind and very patient with us. Michael is a great asset to your company he does a wonderful job and we will recommend him to all our friends. Harold Robbins was our finance person and he was wonderful to us, it was a pleasure doing business with him. I will recommend Airport Honda to everyone! More
Excellent experience with Airport Honda! Michael & Floyd made buying a new car easy! It was my first brand new car experience and I would never trust another dealer in Knoxville. I tried another Hond Floyd made buying a new car easy! It was my first brand new car experience and I would never trust another dealer in Knoxville. I tried another Honda dealer located in West Knoxville in the past & was very dissatisfied with their customer service. But not at Airport Honda! They went above and beyond to find the one and only Civic SI that I wanted. They didn't have one on the lot or even in Knoxville for that matter but they went out of their way to find my white 2011 Honda Civic SI Coupe. They knew I wouldn't settle for anything less and they never tried to persuade me otherwise! I thought the price would be more since they had to locate it and have it delivered but not at all! They actually gave me a great low price below MSRP and gave me a top dollar amount for my trade in. If you need a car Aiport Honda is the way to go! Excellent customer service! Great prices! Thanks Airport Honda! You have a new Customer for Life! Julie More
We love the style & design of the Accord Coupe. We went to Airport Honda to look for a used 2008 Accord Coupe. After meeting Greg & getting all the lease options info we were driving away with a 2011 went to Airport Honda to look for a used 2008 Accord Coupe. After meeting Greg & getting all the lease options info we were driving away with a 2011 Red Accord Coupe. I would've never thought that we would drive away with new Coupe. The whole experience was great. No pressure, no hassle. Greg asked us what we wanted. We told him. He gave us some options. Took us out to test drive a few Coupes. Then he let us talk on it. Very affordable down payment and monthly payment to be driving a 2011 Accord Coupe. This Coupe was for my wife. The next one is for me and I'll buy from Greg. James Matthews More
We were able to be greeted immediately and assisted by another salesman while Jim was finishing up with a previous customer. We were able to get a straight answer without unnecessary waiting. The manage another salesman while Jim was finishing up with a previous customer. We were able to get a straight answer without unnecessary waiting. The managers worked through the process and got the deal done. More