Airport Honda
Alcoa, TN
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2,954 Reviews of Airport Honda
Kevin Coffman is by far the best sales representative that I have ever dealt with, and at 65 years old, there have been many. He goes way beyond selling you a car in ways too numerous to list here. The that I have ever dealt with, and at 65 years old, there have been many. He goes way beyond selling you a car in ways too numerous to list here. The price I paid was fair for both of us, and we love the new car. This is the third car that we have purchased from Kevin, and as long as I like Hondas, I probably won't go elsewhere. I have also found their service dept. to be very good and always helpful. More
I gave this dealership this rating because of both of our buying experiences (2 cars in the last 2 years) have been very pleasant. We bought a Honda Fit from Chuck Perciful in 2009, because a friend had reco buying experiences (2 cars in the last 2 years) have been very pleasant. We bought a Honda Fit from Chuck Perciful in 2009, because a friend had recommended him. This time around, Chuck even adapted to our schedule (came in on his off-hours) so he could help us find a vehicle that satisfied our needs. We were amazed that Chuck remembers so much about his previous customers and already had an idea of what was important to us in a car. We were considering several makes of vehicle in the same class and ended up visiting several dealerships. We chose an Accord because it edged out the others on the features that we were looking for. We chose Airport Honda because we had a good experience the previous time we bought from them. This time was no different -- Chuck, the sales manager, and the finance guy were all very pleasant to work with. After we closed the deal, made the purchase and were ready to take delivery, Chuck took the extra time and care to make sure that we were completely familiar with and satisfied with all the features of our new vehicle. Chuck's one of those guys you wanna keep going back to because he makes the shopping and buying experience pleasant. That's why I keep his card handy. More
I was treated very well at this dealership- there was great customer service and I love my car I just bought! My only complaint is in time efficiency. It took them an hour to change the light bulb in my great customer service and I love my car I just bought! My only complaint is in time efficiency. It took them an hour to change the light bulb in my blinker, which is way too long! Other than that everyone was very friendly and helpful More
We were very leased with John, our salesman and overall buying experience. He remembered us from a previous visit and made us feel welcome. He was very courteous and helpful at all times. Although the v buying experience. He remembered us from a previous visit and made us feel welcome. He was very courteous and helpful at all times. Although the vehicle we were searching for is in high demand and hard to find, once we found it, John gave us a good demo of all the features and allowed each of us to test drive it while listening to our input about the pros and cons. Once the decision was made to purchase, he knowledgeably helped us add the features we wanted. We have owned Honda's for about 20 years now. This is our third. So we are very satisfied with Honda. The service department here is excellent, always clean and friendly. Work is usually completed while I wait. Thanks for a great buying experience! More
I am a long time customer of Floyd's. I have purchased three cars from him and have had nothing but good experiences with each and every one of them. I loved every car that I purchased from him. Floyd dis three cars from him and have had nothing but good experiences with each and every one of them. I loved every car that I purchased from him. Floyd displays excellent customer service every time I step into AIRPORT HONDA. I love the dealership and I love my favorite car salesman, Floyd :) More
Jim was very helpful. He knew a lot about the vehicle and was willing to work with us in any way that he needed. He helped us get a great deal on a used car. Everyone who worked there was very nice and and was willing to work with us in any way that he needed. He helped us get a great deal on a used car. Everyone who worked there was very nice and offered to get us anything we needed such as water, soda, or snacks. More
I found the salesman, John, to be extremely knowledgeable about the vehicle makes I was considering. He provided detailed answers to my questions, and helped me weigh my options in an informed way. I was v about the vehicle makes I was considering. He provided detailed answers to my questions, and helped me weigh my options in an informed way. I was very impressed with his ability to work with me in dealing with the dealership's management on my behalf. John made himself available for questions, yet gave me the space I needed to make my own decisions without any pressure. Not only would I recommend the dealership, but I would encourage anyone I know who plans to buy a Honda to deal with John as a salesperson. He showed me respect in all aspects of my dealings while I looked at what was available and during the car's purchase. The Honda vehicles speak for themselves in terms of quality and dependability, and having helpful, friendly people to deal with is such a pleasure. This is the second car I have purchased from Airport Honda, and I would definitely deal with them again. More
Customer service was very great. Quality of work was Customer service was very great. Quality of work was very great . Friendliness was excelent. My overall experience was wonderful. My salesman excee Customer service was very great. Quality of work was very great . Friendliness was excelent. My overall experience was wonderful. My salesman exceeded expectation and went above and beyond call of duty. Price of car is fair and what I expected. No surprises. More
Jeremy was very helpful. He went the step further that no other dealership was willing to go for us. Jeremy explained our options, some of them we had never thought of and had never been mentioned. When no other dealership was willing to go for us. Jeremy explained our options, some of them we had never thought of and had never been mentioned. When the vehicle we had chosen was hail damaged he worked hard to find us a vehicle free of damage. More
Gary was an excellent salesman. He made our experience in purchasing our car fun. He had a great sense of humor. He was very informant about the town & country we purchased. The dealership was a nice clean purchasing our car fun. He had a great sense of humor. He was very informant about the town & country we purchased. The dealership was a nice clean place with very friendly people. Everyone welcomed us. More