Airport Honda
Alcoa, TN
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2,954 Reviews of Airport Honda
Jim Davis is really great. We actually bought a car from him last fall 2010, and unfortunately, my husband wrecked his car a year later so we stopped back in to see what he could do for us again. He ACTUAL him last fall 2010, and unfortunately, my husband wrecked his car a year later so we stopped back in to see what he could do for us again. He ACTUALLY remembered us! He didn't know our names, but he knew what we did for a living, what we had bought, and I was so surprised as many people as he probably deals with in any given year. We didn't actually purchase a car from him this year, but I wish we could have. His customer service is superb, and I never feel like he's putting a show on for us. He did his best to inform us when something came on the lot that was in our range, but ultimately, we ended up going to another dealer simply because of an unbelievable deal. Unfortunately, our salesman there was not nearly as terrific as Jim, but we'll definitely use Jim again in the future. I would highly recommend Airport Honda and Jim Davis as a salesman. More
I had a wonderful experience at Airport Honda. This is the second car I have purchased from this dealership, but the first time I have worked with Kevin Coffman. I met with Kevin for the first time this the second car I have purchased from this dealership, but the first time I have worked with Kevin Coffman. I met with Kevin for the first time this past spring to start my car search and knew that I wanted to buy a Honda from him once I was ready. He checked in on me every few months just to see how my search was going and to ask if he could be of any help. He was never pushy one time, just very helpful and professional. He was a fantastic sales consultant and did everything possible to help my husband and I find exactly what we needed. Kevin definitely went above and beyond our expectations. He was not an agressive car salesman like so many are. I felt very comfortable through the entire process of deciding which car to purchase. I will definitely visit Kevin again when we are ready to purchase another vehicle. He is why I have rated a 5 on all the scores. Thanks Kevin! Lori and Eric Myers More
Our exprience with Airport Honda was a pleasurable experience .We had our grandson with us and Mr. was very helpful with him by getting lunch for him at MacDonalds. We did not have to wait too terriby experience .We had our grandson with us and Mr. was very helpful with him by getting lunch for him at MacDonalds. We did not have to wait too terriby long. More
Bill Giannaris is a good salesperson and provode great service for us. Since I don't know about the car, he explained its quality very carefully. He is ready for introducing but not pushy for me. At last, service for us. Since I don't know about the car, he explained its quality very carefully. He is ready for introducing but not pushy for me. At last, he kept the contaction with and told me to ask him anytime I have a question on my car, after I already bought the car. More
Overall Bill was very helpful, courteous and professional. Bill doesn't seem to be very pushy which is good. He appeared to be very genuine and to the point which I appreciate. I am not the easi professional. Bill doesn't seem to be very pushy which is good. He appeared to be very genuine and to the point which I appreciate. I am not the easiest person to make a sale with but I am sure I'm not the worst. Either way he did very well. The only problem I encountered was in the finance office when I was given my payment. Not because the finance person (Frank) did anything wrong but because my payment was 60 dollars higher than what the sales manager had stated it would be. Apparently the manager who wrote the offer did not figure the numbers in correctly. I will say this, the manager made situation right and honored the deal he had written. That says alot about Airport Honda that they are willing to correct their mistakes. It was a pleasant experience and I would not hesitate to purchase another vehicle from Airport Honda. In fact that was my second purchase at that location. More
Bill Giannaris is one of the best sales people I have ever worked with. Came in for just an oil change and ended up buying a Honda pilot for myself and for our son as well. Bill answered all our question ever worked with. Came in for just an oil change and ended up buying a Honda pilot for myself and for our son as well. Bill answered all our questions, followed up on every detail and even helped us install xm radio. He is surely a great asset to your company. Thanks so much! Rebecca Carleton More
Everyone I dealt with was very professional and they went out of their way to answer any question I had and did everything possible to accomodate my wishes. What more can you ask out of their way to answer any question I had and did everything possible to accomodate my wishes. What more can you ask More
Professional, friendly staff. Derek helped us as soon as we walked on the lot. I told him what I needed size and price wise. He didnt pressure me into a sale I didnt want. I got a much better trade in of we walked on the lot. I told him what I needed size and price wise. He didnt pressure me into a sale I didnt want. I got a much better trade in offer here than at another Honda dealership. Love my car, love my payment! It was a pleasure doing business with Airport Honda and I highly recommend this dealership to anyone looking for a vehicle. More
Went to dealership with a 2005 honda accord in very bad condition caused by neglect from family member. Car was not worth remaining balance of outstanding loan. Salesman and Salesmanager work very hard to condition caused by neglect from family member. Car was not worth remaining balance of outstanding loan. Salesman and Salesmanager work very hard to make a purchase of a new vehicle possible and we received the best value for a poor tradein. We went to 3 other dealerships that would not try to help us make a purchase possible. My wife and myself we able to buy the car we wanted and at a fair price...Thank you Airport Honda. More
My experience at Airport Honda was extremely painless! This is the second car I bought from Airport Honda and this is the second time Jim has helped me to the best of his ability! I feel very special whe This is the second car I bought from Airport Honda and this is the second time Jim has helped me to the best of his ability! I feel very special when I am in the company of the whole dealership. After I drove away in my new Honda, I knew everything there was to know about my car and felt very confident that if I had any problem or was concerned about the car in any way that I can just call Jim and the problem would be solved! I do and would recommend Airport Honda to everyone I know. Thanks Jim and Harold for making me feel comfortable and for all of your hard work to put me into a new car! See you soon. More