Adventure Subaru
Painesville, OH
Filter Reviews by Keyword
By Type
122 Reviews of Adventure Subaru
Great experience Marley is a great salesperson. She really takes pride in her work. I would recommend her if you are looking to buy a car. I would go back to her again Marley is a great salesperson. She really takes pride in her work. I would recommend her if you are looking to buy a car. I would go back to her again. More
Professional service!!!!! He was very courteous and professional. As a woman, I wasn't talked down to or taken advantage of. I will recommend this dealership to others! Very ha He was very courteous and professional. As a woman, I wasn't talked down to or taken advantage of. I will recommend this dealership to others! Very happy about my experience there!!! More
Excellent service! Sales team was extremely friendly and helpful. Would definitely buy from this dealership again. Thoughtful when it came to my budget and did everythin Sales team was extremely friendly and helpful. Would definitely buy from this dealership again. Thoughtful when it came to my budget and did everything they could to work with me to keep it within my budget. It is nice to work with sales people that aren't pushy like this team! More
The experience was so delightful, I forgot I was buying a ca Paul was a phenomenal help in purchasing my car. I don't have a lot of experience buying cars and was. It really sure that I could trust the dealershi Paul was a phenomenal help in purchasing my car. I don't have a lot of experience buying cars and was. It really sure that I could trust the dealership but Paul was up for the challenge He was upfront, patient and enjoyable all while listening and educating me on Subaru and the car industry. He definitely seemed to have the most fun working and helping me and made every request seem like a new adventure. Glad we made the trip out to see him and can't wait to be back for car washes More
Honest witness to hard work I was not there to be buying a car that day, but during my visit I watched Marley spend time helping a couple get into a new car. She was very polite I was not there to be buying a car that day, but during my visit I watched Marley spend time helping a couple get into a new car. She was very polite and did all she could to make sure they could get into the car they had wanted that day. The new owners seemed very happy when they had left in the car. I was very impressed with the customer service and communication skills and hard work ethic she had demonstrated throughout the whole duration of the selling process for that lucky couple. Another employee Rachel was also very kind and social to me during my wait as well. Overall I was quite impressed with my entire visit. More
Marley is awesome Marley is professional and very knowledgeable of the industry and can answer any questions or concerns that you may have. The thing I like most about Marley is professional and very knowledgeable of the industry and can answer any questions or concerns that you may have. The thing I like most about her is her customer service and willingness to go above and beyond for her clients. If you need a car or are searching for the perfect car she will find what your looking for More
Great dealership, always helpful I have purchase/leased 8 Subaru's from this dealership, they must be doing something right. Recently, they assisted me is getting a rebate on my newly I have purchase/leased 8 Subaru's from this dealership, they must be doing something right. Recently, they assisted me is getting a rebate on my newly purchased 2017 Impreza, Bought the car and due to a timing issue missed the $300.00 incentive. Talking with them and Subaru customer satisfaction, I was not only sent the $300 dollars but due to my loyalty an additional $200 more - a total of $500.00! Sent in a thank you for their assistance and they sent me a cordless Dyson vacuum cleaner. A true group that knows how to take care of the customer! More
helpful, responsive ok---process of buying and locating vehicle was pretty painless and they did everything that I asked them to do. The education n how to use the electr ok---process of buying and locating vehicle was pretty painless and they did everything that I asked them to do. The education n how to use the electronics was helpful as well. More
Great service and wonderful prices. Would highly recommend Great service and wonderful prices. Would highly recommend. Paul was a great Sales Rep. He was very personable and knowledgeable about the vehicle Great service and wonderful prices. Would highly recommend. Paul was a great Sales Rep. He was very personable and knowledgeable about the vehicle we were looking to purchase. Smooth transaction. More
Steve - Honest, No Pressure Salesman Steve takes all the negativity and stress out of buying a car. We were recently in a accident and did not expect to have to purchase another car. St Steve takes all the negativity and stress out of buying a car. We were recently in a accident and did not expect to have to purchase another car. Steve eased our tensions and anxiety. He was honest; he never pressured my wife and I to purchase something. Steve was very knowledgeable about all the new and used car inventory. He was participant with us as we looked at and drove several cars. Our family owns a mechanics shop off of Lander and Mayfield in Mayfield, OH. Steve was so kind to let me take the car all the way to Mayfield to put it up on a lift. When we asked for a lower price he worked with us to try to get it at the price we wanted. Steve also stayed late, after close, while one of the porters (Kyle) did an awesome job detailing the car with great detail. Vicky was great as well. She did not pressure me to buy a warranty I did not want. When I decided against the warranty she understood my position and did not pressure me to buy one. When I changed my mind the next day she patiently explained the warranty products again. Vicky stayed late after hours to help me understand the paper work and warranty products. If you are in the market to buy a car you have to first come to Adventure Subaru and asked to work with Steve, Vicky, and have Kyle detail your car. They did such a great job that I do not want to work with anyone else other than them next time I buy a car. More