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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.3
2,869 Reviews

2,869 Reviews of Advantage Toyota Valley Stream - Service Center

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June 02, 2024

Convenient location for me; East scheduling; they do good work in a timely manner; friendly staff More

by Bern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The service was excellent including the professionalism of Andy the service rep. The only not-so-great issues was that the servicing took more than three hours and upon leaving Toyota my vehicle’s Maintena More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great service department, great service advisor Margie with knowledge of Toyota and the service that is needed. More

by johnny60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Incompetent mechanics and management. Shame. Very long wait time. Customer is treated very disrespectful. Shame More

by IRENE.MILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

I was very cordially greeted by James Dussap who saw me completely thorough the process from beginning to end keeping me posted on the maintenance of my vehicle. More

by MichaelS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dussap
May 28, 2024

not recommended…avoid the headache and trouble. .always some thing going on with this dealer.avoid And save the trouble More

by TALHAREH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Service was timely and advisor was very pleasant and committed to my service. He communicated well with me and was very accommodating. More

by CHARM_ANDERSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Over all, Very good service. The person who helped us was very nice and polite. More

by SUNITA8864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

pretty close to my house & Service advisor is knowlegeable & courteous. The waiting area is clean & compy with a nice ambiance. More

by APO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

2 visits for the same problem charged twice $1980 + $1939. First advisor James 👎🏾totally disregarded my complaint. Thank God Andy👍🏽paid attention and took it seriously. Unsatisfactory, I'll be th More

by ReneeFoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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