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Advantage Hyundai - Service Center

Hicksville, NY

4.6
867 Reviews

867 Reviews of Advantage Hyundai - Service Center

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March 10, 2024

We really like the salesman Henry Jenkins. Very patient and helpful. Cars are rather expensive. More

by AWISEMAN99
Recommend Dealer
Yes
Employees Worked With
Dominick
March 09, 2024

Clean and modern place, everyone was courteous and professional. Nobody pushed to upsell me ( The car has only twenty nine hundred miles on it ) very organized . I would definitely recommend More

by ARETHA0902
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa excellent service and communication, upbeat and accommodating!
Mar 10, 2024 -

Advantage Hyundai responded

Thanks for sharing your thoughts about your experience with Advantage Hyundai. We appreciate your business, Aretha, and hope to see you again soon!

March 09, 2024

They did not revolve the issue. I went to to fix Apple CarPlay and Bluetooth capability which never worked from the very beginning I began leasing the car. After picking up my car a More

by PAULSELLIS117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who worked on vehicle.
Mar 13, 2024 -

Advantage Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Paul, and hopefully, we can get to the bottom of this.

March 09, 2024

Fast track upon arrival, wait time estimate was correct, price fair and clean wait area. More

by dmarino5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who - i was in service dept only
Mar 10, 2024 -

Advantage Hyundai responded

Thanks for sharing your thoughts about your experience with Advantage Hyundai. We appreciate your business and hope to see you again soon!

March 08, 2024

Easiest car purchase I ever made! Great dealership. Especially Henry he made everything as smooth and easy as possible! More

by JAMIEPIERREPONT84
Recommend Dealer
Yes
Employees Worked With
Henry Jenkins
Mar 10, 2024 -

Advantage Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Advantage Hyundai, Jamie, we look forward to having you as a valued customer for many years to come!

March 07, 2024

John Melito at Advantage Hyundai was pleasant knowledgeable and easy to work with. I highly recommended this dealership and especially John More

by LUCKYSTRIKE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Kramer
Mar 07, 2024 -

Advantage Hyundai responded

Thank you for choosing Advantage Hyundai. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again!

March 06, 2024

Josie in the service dept was excellent . The problem was covered under extended warranty. She has been helpful to me since last year. Can't say enough good things about her. More

by CARMENGOLDSCHMIDT701
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIE, SERVICE DEPT
Mar 06, 2024 -

Advantage Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josie here at Advantage Hyundai.

March 05, 2024

The service experience here was great! Super easy, quick and efficient. The place is well run, clean and professional. As are the staff! Having transport to and from my work was a huge plu More

by SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One service member, one woman at check out
Mar 05, 2024 -

Advantage Hyundai responded

Shannon, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 05, 2024

I was over charged for an oil change that should have been free because a dashboard alert showed the car was due for oil change. I was notified to this effect when I brought in the car not when we schedu More

by SE 2018
Recommend Dealer
No
Employees Worked With
Maria helped me to understand what the policy for oil changes on leases was changed
Mar 09, 2024 -

Advantage Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 05, 2024

Great service. I will definitely come back again. Everything was done and my car was left clean as if no one worked on it More

by JOHNFALCONE
Recommend Dealer
Yes
Employees Worked With
Dominic
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