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Advantage Hyundai - Service Center

Hicksville, NY

4.6
865 Reviews

865 Reviews of Advantage Hyundai - Service Center

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April 17, 2024

Service rep Patrick was both professional and thorough in handling my questions and understanding my needs. More

by schare9
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable only service department
Apr 17, 2024 -

Advantage Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 17, 2024

Henry was super professional patient and knowledgeable he helped my wife understand all facets of the car. Grade A+++ for Henry. More

by johnmanning31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Jenkins
Apr 17, 2024 -

Advantage Hyundai responded

Thank you for your very kind review, John. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Advantage Hyundai.

April 17, 2024

The service people were very efficient, polite, and I was able to get in and out of the dealership in a minimum amount of time and they gave me a ride home. I also received a call to ask if I was satisfied. More

by paco1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 17, 2024 -

Advantage Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Advantage Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

April 17, 2024

Excellent friendly nice fast convenient professional good staff polait perspective advanced proposal service customer service kindly More

by BORUKOVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bernstein, Jon Stern, Rob Sendach, Adrian Powell, Charlie Valvano, Henry Jenkins, Chris Tempesta, Cesare Taglibue
Apr 18, 2024 -

Advantage Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Advantage Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 15, 2024

I purchased my truck in Nov 2023 and I had a great experience. I spoke to Beverly when making my service appointment. However my experience when I went back to the dealership was absolutely awful. E More

by schase1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Pugliese and Michael Kiely
Apr 18, 2024 -

Advantage Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 15, 2024

The service staff provided an excellent client experience from the moment I arrived. They were fast and efficient. They also explained the process and gave me an accurate time of when I could expect my vehic More

by dbonavita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 15, 2024 -

Advantage Hyundai responded

Thanks for sharing about your experience with Advantage Hyundai. We appreciate your business and hope to see you again soon!

April 14, 2024

Been going there since 2007 bought 2 suv 2019 To me very honest thank you More

by TEACUP50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service
Apr 15, 2024 -

Advantage Hyundai responded

Thank you for taking the time to share your feedback with us. Patrick and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

April 12, 2024

This is the second car which I have had serviced at Advantage Hyundai. I have always been treated courteously and the maintenance and/or repairs have been done correctly and efficiently. More

by JCRSD
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tessa Tarantino-service advisor
Apr 13, 2024 -

Advantage Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Advantage Hyundai.

April 10, 2024

I have had my vehicle serviced here 2 times, paid for synthetic oil change for 7k miles, but my sticker count is always 3k and the digital count on my vehicle is also 3k. Am I paying for synthetic oil an More

by Ble5s3n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Apr 11, 2024 -

Advantage Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 09, 2024

The service was efficient. We dropped off the car, explained the situation and were issued a loaner vehicle promptly! The work was completed in a timely manner. More

by Jaybo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 09, 2024 -

Advantage Hyundai responded

Jay, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

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