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Advantage Hyundai - Service Center

Hicksville, NY

4.6
1,414 Reviews

1,414 Reviews of Advantage Hyundai - Service Center

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June 07, 2025

Everyone at the dealership are so helpful & nice. Especially Keith Knettel my Service Advisor. They always tend to the needs of my car. I highly recommend Advantage Hyundai. Plus I love my car. It’s More

by l.janas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knettel
June 07, 2025

Prompt and excellent service. Clean facility and professional staff. The adviser was clear in explaining the required service and no surprise with the price…. More

by gspappas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Depr
June 07, 2025

Everybody was very nice. I just take issue that they charge 3% on a credit card for service at the time of payment. It's illegal to essentially have a surcharge for the use o More

by novel2u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shantalee Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Very quick in and out. Completed the service quickly. Great personnel, kept me informed all the way. More

by SAC17L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in service department.
June 06, 2025

Very friendly. . Josephine was very helpful. They provided Uber rides for me back to work and back to dealership when car was finished. More

by bkarassik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josephine.. service
June 06, 2025

Service was fast and very easy receptionist was very nice and kind very pleasant thanks More

by james.ruthlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get the receptionist name but she was grate
June 05, 2025

I have two vehicles from Advantage/Genesis and have only used Advantage/Genesis for service-Great team....Great service! More

by jsteinberg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales, management or parts. You don't have a drop down for service
June 04, 2025

The Person who took my Information was not friendly or empathetic.This is the first time i had this experience at advantage, No introduction Not Even A Smile! I don’t even know Her Name ! I always had gr More

by niagara891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
June 04, 2025

They were very swift and courteous. The appointment was explained and everything reviewed thoroughly. I was taken at assigned time. More

by Cemntshoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

My experience was EXCELLENT Beverly arranged my appointment and Tessa as usual did a fantastic job evaluating then recommending the needed services. Beverly then always follows up to ensure that my More

by Lieutenant4710
Recommend Dealer
Yes
Employees Worked With
Tessa Tarantino, Beverly Swaby
Jun 04, 2025 -

Lieutenant4710 responded

My experience at Advantage Hyundai was as usual EXCELLENT! It was excellent because of the care and consideration exhibited by the service team consisting of my service advisor Tessa Tarantino and the Service Manager Mike Kiley, along with Customer Service Manager Beverly Swaby. Tessa gives fantastic service recommendations and Mike and Beverly always follow up to ensure Customer Satisfaction! They are a great team. They make me feel very confident that I am paying a fair price and that my family (Including 4 Grandchildren) are riding in safe and mechanically secure vehicle. I have been patronizing Advantage Hyundai for 17 years ( 4 vehicle purchases 2008, 2018, 2020, and 2024) and servicing all of those vehicles at Advantage Hyundai. I am very satisfied with the dealership!