Advantage Hyundai - Service Center

Mohammed was very nice. Receiving the car and contacting me.When the car was ready , everything was nice and fast Receiving the car and contacting me.When the car was ready , everything was nice and fast More

Fast and great communication. Waiting room was clean and had some coffee and food. Very updated waiting room. Waiting room was clean and had some coffee and food. Very updated waiting room. More

Clean, efficient & friendly personnel. Happy to drop off & leave my car since Advantage provides Uber service. Happy to drop off & leave my car since Advantage provides Uber service. More

Always a wonderful experience at the service area kind knowledge courteous and excellent customer service knowledge courteous and excellent customer service More

I was seen on time when I dropped my vehicle off. The staff was very courteous and professional. My only complaint is that I didn’t get my vehicle back until the end of the day. I had thought that I The staff was very courteous and professional. My only complaint is that I didn’t get my vehicle back until the end of the day. I had thought that I would get it back much earlier as it was only receiving an oil change. More

Service department is not professional at all. Very hard to reach out, no one picks up the phone. No one explained what was repaired in the car. Very hard to reach out, no one picks up the phone. No one explained what was repaired in the car. More

They typically do a good job and help keep me on the proper maintenance schedule. Them offering Uber’s to and from the dealership make the experience great. proper maintenance schedule. Them offering Uber’s to and from the dealership make the experience great. More

the ladies bathroom has no hooks to hang up purse. the tech who changed tire did NOT replace donut tire where it needed to be stored ..that is very important in rendering good service the tech who changed tire did NOT replace donut tire where it needed to be stored ..that is very important in rendering good service More

We were scheduled for 25K complimentary service which would include an oil change and tire rotation. When we booked the appointment for the 25K mile check up, (and we were getting NYS inspection) we were would include an oil change and tire rotation. When we booked the appointment for the 25K mile check up, (and we were getting NYS inspection) we were told it is complimentary, when we called to confirm the appointment, again we were told it was complimentary. When we picked it up, they said we owed $138 for the services, (Oil change and NYS inspection). They never rotated the tires as per the 25K mile inspection, and told us the complimentary services were not valid since we owned the car 3 years and 21 days. When scheduling we were not told that the appointment they gave us was outside the window of complimentary service. During the inspection they advised that since one of the tires was passable for NYS, but would need to be replaced in the future, they suggested replacing all 4 tires, we declined since they quoted a price well above normal price for the set, so they chose not to rotate the tires. We were not pleased at all with the service on this particular visit. Buying the car was simple, servicing, not at all an "Advantage" More

Service representative kept me informed of work needed and car was completed in a timely manner. and car was completed in a timely manner. More