Advantage Chrysler Dodge Jeep RAM - Service Center

Great job Advantage. Fast and courteous service! They did a nice job washing it too. I will come here for all of my service needs. Fast and courteous service! They did a nice job washing it too. I will come here for all of my service needs. More

The only thing I would say is that I called twice and emailed once for an update on my truck and got no response, my husband had to call after it had been there for 3 days not including the weekend to ge emailed once for an update on my truck and got no response, my husband had to call after it had been there for 3 days not including the weekend to get an update on the truck. I would have appreciated a call back even if it was to say they hadn’t got to it yet. More

Dana is great. She is professional, knowledgeable and a pleasure to work with. Thank you Dana. She is professional, knowledgeable and a pleasure to work with. Thank you Dana. More

good job, oil leak due to filter installation done incorrectly at dealership, they apologized and did it correctly, incorrectly at dealership, they apologized and did it correctly, More

I always go back for a reason. Kim in service is the best. Extremely happy with the service Kim in service is the best. Extremely happy with the service More

Always willing to extend their hand to provide extra support going beyond the standard service expectation. On this occasion they even helped with out of box thinking to get me the assistance needed for support going beyond the standard service expectation. On this occasion they even helped with out of box thinking to get me the assistance needed for my vehicle. Truly appreciate their effort. More

My first time there and I was not impressed. I was talked to like I was child. They had my car for a total of 12 days spread across 2 trips cause they failed to test their own work. Zero quality I was talked to like I was child. They had my car for a total of 12 days spread across 2 trips cause they failed to test their own work. Zero quality control. I was 100% easy going and not pushy the first 9 days, so there was zero reason for me to have to return my car another 3 days for their failures to retest. Customer Service i got for having my car so long when I have a top line extended Chrysler warrenty was shameful. More

Kim is excellent! Very in tune to your concerns and complaints. Works to get the your vehicle fixed right the first time! Plus the waiting area has snacks! Very in tune to your concerns and complaints. Works to get the your vehicle fixed right the first time! Plus the waiting area has snacks! More

Super nice Super nice Super nice Super nice Super nice Super nice Super nice Super nice Super nice Super nice Super nice More

I have owned six Wranglers in my lifetime. As result, I have made a few trips to various dealerships for scheduled and unscheduled service. I can comfortably say without a doubt my (first) vis As result, I have made a few trips to various dealerships for scheduled and unscheduled service. I can comfortably say without a doubt my (first) visit to Advantage CDJR was amoung the best ever! Kenneth L. greeted me as soon as I entered the service area. After we discussed the service I needed he repeated what we discussed, escorted me to the waiting area and provided a very reasonable wait time. During the Technician's inspection of the Wrangler, an issue with a transmission was discovered. Kenneth came into the waiting area and provided an excellent description of the issue. He also informed me the Wrangler was OK to drive. He also assured me a repair part would be ordered and a subsiquent appointment would be needed in a few weeks. He also made me aware this issue would be taken care of under warranty. Within 10 minutes (under) of his predicted wait time, he came in and told me my service was complete. He escorted me to the business office, then out to my freshly washed Wrangler. Wow. Now that's what I call a professional service visit. More