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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,023 Reviews

2,023 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 29, 2024

The dealership is nice, waiting area is nice, people were very pleasant and very nice More

by 517haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Mar 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 28, 2024

Owen is good at what he does taking care of my visit professionally. The service I had done was the best, in and out in less then 4 hours, and for dealer service, Advantage Chevrolet is at the top of More

by Klsenese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the awesome feedback! Owen is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 27, 2024

I took my 2023 silverado for service and they scratch the side door. Months prior I took my truck to get ceramic coated. They told me that they were going to take care of it by painting the door and add cer More

by joseguzmanruiz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Jose, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 26, 2024

He did a good job, made me feel good with his communication skills, he answered all my questions and needs on future maintenance. Thank you. - A happy customer More

by Blaine Monteith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us, Blaine! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 26, 2024

Thanks to Chris an d his truck techs they had a problematic truck and stuck with it and got it figured out. More

by akostueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Advantage Chevrolet of Hodgkins, we value our customers and we look forward to seeing you down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 26, 2024

Great customer service. My family has owned a car from Chevrolet for quite some time. I do trust the workers at this establishment. Would recommend receiving care. More

by delaney.miller00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Advantage Chevrolet of Hodgkins responded

Delaney, thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 26, 2024

Excellent response to my vehicles negative downtime. Owen Suarez was very patient explaining the repair time and charges. Owen was also very professional with past concerns which is why I have returned More

by SAM.ANGUIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Advantage Chevrolet of Hodgkins responded

Sam, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 23, 2024

Es un buen lugar para comprar gente muy amable y ayudan en lo que necesites More

by anamorita520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Apreciamos sus amables comentarios, Ana. Por favor, háganos saber si usted tiene alguna pregunta! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 23, 2024

The entire process to get our vehicle serviced was seamless. I was able to call and quickly get an appointment and all throughout the repair, our service advisor, Jeff Serwas, kept us informed. The vi More

by AISHA.STASKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Serwas
Feb 26, 2024 -

Advantage Chevrolet of Hodgkins responded

Aisha, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 23, 2024

I went in for a required recall and everything was completed efficiently. I also had my radio checked for a malfunction. More

by dianalynn.dipierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Advantage Chevrolet of Hodgkins responded

I appreciate your kind words. I am glad that we could get your vehicle fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! I look forward to your next visit. Take care. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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