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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,023 Reviews

2,023 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 08, 2021

I did not think the service writer Owen new what he was talking about felt I was being lied to waited all day to hear from him call twice More

by Perry lynn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Owen
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 08, 2021

Just wish they would have told me there was a diagnostic charge for each thing I needed looked at . That it may not be covered under warranty. When I just got the car only for 4 months and it was certified. More

by renee.konopkalegorreta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen 5 stars
Mar 10, 2021 -

Advantage Chevrolet of Hodgkins responded

Renee, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 08, 2021

Never have had an issues with any of my cars! My go to dealer! From the Bdc rep, to the service tech, to the service manger. No complaints! 🙂 More

by melindamelendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Mar 11, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 08, 2021

Great Service!! And wait time was not bad!! But I will Great Service!! And wait time was not bad!! But I will not let you guys wash my car anymore!!! I was cleaner before they washed it!!!!!!!!!! More

by tlongoria71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the great rating,. We're pleased that everything went well for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 08, 2021

Everything was great! Delivered on time! Washed! The staff here is actually awesome! I didn't purchase my vehicle here, my mistake! Next vehicle I will purchase here! More

by rlisowski74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Mar 11, 2021 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 07, 2021

Had a bad experience the 1st time I went there. This 2nd visit was great! Staff was more friendly and helpful. I felt like a valued customer. More

by lakishawestbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Murillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 05, 2021

Overall the employees were very attentive and made sure all of my questions were answered. However I was a little disappointed that I had to return to have an issue resolved that I feel should have been c More

by Cinaredbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 05, 2021

my experience is satisfactory Carolina Martinez she take care me and explained to me I am satisfied with service except one small thing the boys moved all mirrors and they no put back on place . tha More

by pandrade1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for your outstanding review! I'm very happy to hear that Carolina was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

always great service, performed in a professional and timely manner. the staff are friendly and knowledgeable which makes me comfortable and confident in the services provided More

by DONION
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Pavlik
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Len Paluch | lpaluch@advantagedealer.net

March 04, 2021

Very nice individuals. Video recorded my car to show me everything they found was valid. Fixed only what was necessary. Kept me in the loop as far as when my car would be ready and what to expect More

by charlene2170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen
Mar 09, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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