Advantage Chevrolet of Hodgkins

I brought my car into Advantage Chevrolet on 10/27/2020 with 2 problems. 1. my air condition was not blowing out cold air. 2. Multiple oil leaks in the engine. None of these 2 problems were fixed. Bobby Al with 2 problems. 1. my air condition was not blowing out cold air. 2. Multiple oil leaks in the engine. None of these 2 problems were fixed. Bobby Alanis, General Sales Manager call me on the phone and told the a/c was working ok and he and Mr. Felipe Alfaro, Service Manager decided they were not going to install the 2nd part that Midas recommended. The a/c still does not blow out cold air and nothing was done about multiple engine leaks. I feel I was treated inferior (discriminated against) by Mr. Felipe Alfaro and Mr. Bobby Alanis, because none of the 2 problems were fixed. Bobby Alanis stated he was not doing anything else to my car even though the car was still under warranty until 11/13/2020. I am a 82 years young senior who was treated inferior and was not supposed to understand what was happening to me. More

The service staff was polite and professional and answered all my questions. The waiting room was clean and I was able to maintain social distancing with other customers. answered all my questions. The waiting room was clean and I was able to maintain social distancing with other customers. More

Not sure why it took 2 hours to complete an oil change & tire rotation. Especially when the oil change was done in 20 min according to the video they sent while they were draining my oil. Then they said t tire rotation. Especially when the oil change was done in 20 min according to the video they sent while they were draining my oil. Then they said that my car was in the wash and it wasn't. My check out paperwork took the longest and when it was ready the car wash was backed up even though I was told 20 min before that that it was in the wash. So I just asked for the car back with no wash because I had already waited 2 hours. More

Very friendly and proffesional people. They def know how to make a car buying and servicing experience feel comfortable from explaining all things thoroughly and getting customers in and out in a timely man to make a car buying and servicing experience feel comfortable from explaining all things thoroughly and getting customers in and out in a timely manner. Thanks!! More

We were treated like royalty! Everyone, from the greeters to the managers to the great man who washed our brand new Suburban, worked very hard to make the transaction actually enjoyable, and the pla greeters to the managers to the great man who washed our brand new Suburban, worked very hard to make the transaction actually enjoyable, and the place was spotlessly clean. Thanks so much! More

I always get great service and customer care, Felipe and I always get great service and customer care, Felipe and Carolina do a great job and Krystal Robert’s always has a smile on her face and makes you fe I always get great service and customer care, Felipe and Carolina do a great job and Krystal Robert’s always has a smile on her face and makes you feel welcomed. More

I like the dealership...they let u see on video your car and the work that was done and always recommend any service they feel your car may need. I give them a high 5😊👍🏼👍🏼 and the work that was done and always recommend any service they feel your car may need. I give them a high 5😊👍🏼👍🏼 More

Great dealership! Very friendly didn’t feel like I was being pushed! My salesman was amazing!!! MR McLaughlin helped answer every question I needed answered! being pushed! My salesman was amazing!!! MR McLaughlin helped answer every question I needed answered! More

Very pleased! Thankful for how the process was handled. Everyone was friendly and courteous. It was a very clean environment. Each person we encountered was professional and courteous. Everyone was friendly and courteous. It was a very clean environment. Each person we encountered was professional and courteous. More

Been going for years my favorite dealership. Friendly, just my favorite place. Valarie and Julia are the best. They build a personal relationship with customers. . just my favorite place. Valarie and Julia are the best. They build a personal relationship with customers. . More