Advantage Chevrolet of Hodgkins

I brought my car into Advantage Chevrolet on 10/27/2020 with 2 problems. 1. my air condition was not blowing out cold air. 2. Multiple oil leaks in the engine. None of these 2 problems were fixed. Bobby Al with 2 problems. 1. my air condition was not blowing out cold air. 2. Multiple oil leaks in the engine. None of these 2 problems were fixed. Bobby Alanis, General Sales Manager call me on the phone and told the a/c was working ok and he and Mr. Felipe Alfaro, Service Manager decided they were not going to install the 2nd part that Midas recommended. The a/c still does not blow out cold air and nothing was done about multiple engine leaks. I feel I was treated inferior (discriminated against) by Mr. Felipe Alfaro and Mr. Bobby Alanis, because none of the 2 problems were fixed. Bobby Alanis stated he was not doing anything else to my car even though the car was still under warranty until 11/13/2020. I am a 82 years young senior who was treated inferior and was not supposed to understand what was happening to me. More

Be prepared to wait and if your problems are not easily fixable it will be blamed on wear and tear even if you told them the problem existed since you got the car. fixable it will be blamed on wear and tear even if you told them the problem existed since you got the car. More

I always get great service and customer care, Felipe and I always get great service and customer care, Felipe and Carolina do a great job and Krystal Robert’s always has a smile on her face and makes you fe I always get great service and customer care, Felipe and Carolina do a great job and Krystal Robert’s always has a smile on her face and makes you feel welcomed. More

Very friendly and proffesional people. They def know how to make a car buying and servicing experience feel comfortable from explaining all things thoroughly and getting customers in and out in a timely man to make a car buying and servicing experience feel comfortable from explaining all things thoroughly and getting customers in and out in a timely manner. Thanks!! More

We were treated like royalty! Everyone, from the greeters to the managers to the great man who washed our brand new Suburban, worked very hard to make the transaction actually enjoyable, and the pla greeters to the managers to the great man who washed our brand new Suburban, worked very hard to make the transaction actually enjoyable, and the place was spotlessly clean. Thanks so much! More

Very pleased! Thankful for how the process was handled. Everyone was friendly and courteous. It was a very clean environment. Each person we encountered was professional and courteous. Everyone was friendly and courteous. It was a very clean environment. Each person we encountered was professional and courteous. More

I like the dealership...they let u see on video your car and the work that was done and always recommend any service they feel your car may need. I give them a high 5😊👍🏼👍🏼 and the work that was done and always recommend any service they feel your car may need. I give them a high 5😊👍🏼👍🏼 More

Great dealership! Very friendly didn’t feel like I was being pushed! My salesman was amazing!!! MR McLaughlin helped answer every question I needed answered! being pushed! My salesman was amazing!!! MR McLaughlin helped answer every question I needed answered! More

Been going for years my favorite dealership. Friendly, just my favorite place. Valarie and Julia are the best. They build a personal relationship with customers. . just my favorite place. Valarie and Julia are the best. They build a personal relationship with customers. . More

checkin process smooth and secure waiting area clean checkin process smooth and secure waiting area clean and following social distance rules updates timely team members courteous perfession fr checkin process smooth and secure waiting area clean and following social distance rules updates timely team members courteous perfession friendly knowledgable wait time was accurate More