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Advantage Chevrolet of Hodgkins
Hodgkins, IL
4,546 Reviews
At Advantage Chevrolet of Hodgkins we work hard to provide our customers with everything they need when purchasing a vehicle. We have a Great Selection, Great Prices, and an award winning Service Department. Our locations stock over 1,000 new and pre-owned cars, trucks and SUVs so our customers have a variety of options to choose from. Our finance professionals work with over 34 different lenders and they have the expertise and knowledge to accommodate our customers, including those with previous financial troubles. We want our customers to feel at home when they are in our showroom, so we offer comfortable lounges complete with snack machines, wireless internet and TV.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,546 reviews
May 24, 2014
review great service great customer care very respecting not pushy I would recommend to everyone I know couldn't be happier with the service here yup great service great customer care very respecting not pushy I would recommend to everyone I know couldn't be happier with the service here yup More
by mrod 7290
May 23, 2014
Steve Nunez Steve was very friendly and helpful. He kept in contact with me and had some great ideas on how I could drive my Spark off the lot as fast as possible Steve was very friendly and helpful. He kept in contact with me and had some great ideas on how I could drive my Spark off the lot as fast as possible. He answered all of my question through texts and calls. If someone I knew was interested in getting a new Chevy I would highly recommend Steve to help them out. More
by Rebecca1990
Employees Worked With
Steve Nunez
May 22, 2014
Still Broken Years Later. When I bought tires at the dealership years ago I complained that I thought my rear caliper was malfunctioning because it felt like the brake was grab When I bought tires at the dealership years ago I complained that I thought my rear caliper was malfunctioning because it felt like the brake was grabbing even though I wasn't touching it.. It was a violent wheel-locking experience. I was told nothing was wrong with the caliper. The problem continued and I continued to complain. Even though the vehicle was under warranty, I had one of my mechanics check my truck. He explained that the axle was off slightly and was probably locking up as I described. I forwarded this info to Deena and was told "Nothing is wrong. They took it for a test drive." My truck continues to lock up. I took matters into my own hands again and had Jiffy Lube do a differential service. The amount of metal, including a chunk of a gear, obtained from my rear axle was ridiculous. I kept the metal. I called Detroit for the second time this year to complain; especially loud since I now had proof of my axle problem and of the complete uselessness of the Hodgkins service department. Of course I was told a resolution would be forthcoming within 48 hours. I have called Detroit daily for a week. No one has contacted me. It has been 9 days. Serena (in Detroit) doesn't take or return my calls though I leave messages. My vehicle has been at this dealership for service more than 5 times in the last year yet my "Check Engine" light has been on every day but 3 over the last 14 months. They have returned my vehicle damaged. They have returned my vehicle with the tail lights unplugged. They have returned my vehicle without even attempting to explain why the check engine light is on. They have asked and received additional opportunities to "get it right" and have failed on all accounts. The final insult came when I was lied to after my last visit. This dealership's inability to do warranty work on my commercial vehicle has cost me thousands of dollars. I have let my feelings be known on their surveys. I have complained to Detroit, my commercial salesman Scott Yassinger, and Hodgkins Chevrolet. I have owned and maintained more than a dozen Chevy trucks. I will be ignored no longer. More
by headnutents
Employees Worked With
Deena Cassano
May 21, 2014
Advantage Chevrolet - Steve Nunez Very good car buying experience. I was able to drive away with the car in less than an hour and a half. Steve Nunez was a superb salesman, very consi Very good car buying experience. I was able to drive away with the car in less than an hour and a half. Steve Nunez was a superb salesman, very considerate of my time. More
by Mrob001
May 21, 2014
Great first car buying experience I was a little skeptical about leasing a car. Especially because it was my first car, but Steven Nunez was there to help me through almost every step I was a little skeptical about leasing a car. Especially because it was my first car, but Steven Nunez was there to help me through almost every step of the way. Great customer service :) More
by bdontae75
Employees Worked With
Steve Nunez
May 20, 2014
Thank you! The team is always great at Advantage. They always go the extra mile. These are the second and third vehicles we got from advantage and we will defian The team is always great at Advantage. They always go the extra mile. These are the second and third vehicles we got from advantage and we will defiantly go back and continue to recommend them. Thank you Joslynn and Dennis for all your hard work. It has been greatly appreciated! More
by Rhill9481
May 20, 2014
Great service! Chris Kranjiak was a great sales associate, and had great customer service. He was very friendly from the start to finish, he always had a smile on an Chris Kranjiak was a great sales associate, and had great customer service. He was very friendly from the start to finish, he always had a smile on and helped me pick a great car! when I am ready to trade it in I assure u I will be back in Hodgkins looking for chris to assist me once again. More
by sal59
Employees Worked With
Chris Kranjiak
May 19, 2014
Car Purchase I always dread car dealerships/transactions but I must admit that a Fabian made this whole process very painless. He was extremely helpful. He was ver I always dread car dealerships/transactions but I must admit that a Fabian made this whole process very painless. He was extremely helpful. He was very prompt with everything and answered all of our questions. I will definitely recommend my family/friends to come see him. More
by luisana7
Employees Worked With
Fabian Murillo
May 19, 2014
Outstanding service Wonderful service, went in just to look and came out with a car. The process was easy and they explained everything. Even worked with our finances sin Wonderful service, went in just to look and came out with a car. The process was easy and they explained everything. Even worked with our finances since we didn't have perfect credit. More
by emelgoza21
May 17, 2014
Awesome service Service was great quick and friendly people. no other place gave service like here. I will come back in the future for anything else I might need Service was great quick and friendly people. no other place gave service like here. I will come back in the future for anything else I might need More
by Tovar1994
Employees Worked With
Tom Hackett Brandon Rowe
