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Advantage Chevrolet of Hodgkins

Hodgkins, IL

4.7
4,859 Reviews
At Advantage Chevrolet of Hodgkins we work hard to provide our customers with everything they need when purchasing a vehicle. We have a Great Selection, Great Prices, and an award winning Service Department. Our locations stock over 1,000 new and pre-owned cars, trucks and SUVs so our customers have a variety of options to choose from. Our finance professionals work with over 34 different lenders and they have the expertise and knowledge to accommodate our customers, including those with previous financial troubles. We want our customers to feel at home when they are in our showroom, so we offer comfortable lounges complete with snack machines, wireless internet and TV. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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9510 Joliet Rd

Hodgkins, IL

60525

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Showing 4,859 reviews

November 03, 2020

Terrible service, sale guy lied. Nobody helps after they lie to me about licenses plates, sale guy lie about license plate he have me driving with wrong plates. More

by jorgecas2702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Krystal Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jaeger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gail Thompson, Mark Sperlak, Kim Galbraith
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

Nov 05, 2020 -

jorgecas2702 responded

I’m here 708 724 3053

November 02, 2020

Juan Martinez was an excellent person. Helped us and explained everything when buying our new 2021 suburban. He deserves to be sales person of the year. Was able to speak English and Spanish for myself More

by romanwindow75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Juan made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 02, 2020

Very happy about how fast they get you in and out. Very friendly and courteous. I love the text messages to inform you if you would like anything else done. More

by ronkirchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

This is the first time I had a so/so experience. had an appointment but my car sat out front for the first hour. 3 hours later it was done, but I got in the car and the check engine light was on. Had to go More

by JEREMY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

I didn't want tire rotation during this visit. Note was left on service request sheet. Over all I believe the service was done professionally More

by jdawg00712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagechevbb.com

November 02, 2020

No non-sense deal price was valid from the website. Quick and painless deal. Josh did a great job and thanks to the rest of the staff that helped More

by tripleh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 01, 2020

Salesman didn't sell, unfamiliar on features. Only one key available, not made aware of this until handoff. Was expecting two. Much room for improvement. More

by rbase00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 01, 2020

I stopped on the way home to checkout the. New Chevy Equinox in my search for an SUV.. I was greated by Pablo Bear as I entered the dealer. We took the car for a test drive and he was very knowledgeable More

by Patvazquez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Bear
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 01, 2020

Josh Miller is the BEST!!! He is Extraordinary at his job and he made me feel right at home. Told him what I wanted and he made it happen. More

by Delly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Miller
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

Delly, we loved reading this review! Happy customers are our aim, and it appears Josh really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 31, 2020

Shawn was a pleasure to work with, he really made me feel comfortable with spending my money on two newer used vehicles!! I'm going to recommend him to all my friends!! More

by ewirag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Deshawn Bell
Nov 04, 2020 -

Advantage Chevrolet of Hodgkins responded

I sincerely thank you for going out of your way to write this review about Advantage Chevrolet of Hodgkins. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicles. If you have any further needs, please come back to see us. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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