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Advantage BMW Midtown

Houston, TX

4.7
756 Reviews

1305 Gray St

Houston, TX

77002

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Showing 756 reviews

September 16, 2024

My total experience from the start was very positive and professional Michael Merchan was outstanding I appreciate all the attention !! More

by jdfutch1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Merchan , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Sep 20, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2024

Lulu was very helpful and answered all my questions. She took me to view the issue in the service area, which I don’t think I’ve ever seen - appreciate the transparency. More

by swright079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes (Lulu) La Rosa
Sep 16, 2024 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with Lulu! Feel free to reach out to us if you need anything. Have a wonderful day.

September 13, 2024

Amazing team and facility! Rating service on a scale of 1-10, they are a 15!!! More

by Aworthington530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Sep 15, 2024 -

Advantage BMW Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2024

Definitely my favorite place to take my BMW to get serviced, the service is always amazing. More

by j.antoine757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazmul , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

No nonsense, no hidden fees , No need to bargain price is low as it should be my salesman Luis Lopez was very helpful very polite very professional Took all the hassle out of buying my car. And Advantage BMW More

by Arnold.heckel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Lopez , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Mr. Daddy was extremely straightforward and helpful. I took my car to two different places after my accident and Advantage was the only place that was able to fix it properly. More

by robertcflowers78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Advantage BMW Service Center offers excellent service. They make sure that my vehicle performs well and they clean it up when they finish servicing it. The advisors are very pleasant and knowledgeable: More

by ddwats.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Always accommodating and attentive. The facility and staff are top rated. Would definitely recommend to others More

by ddavila1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana and Jesse
Sep 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 09, 2024

The quality of the work is always great but the communication, valet service, and organization of the service department needs improvement. More

by LionheartMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Mejia
Sep 14, 2024 -

Advantage BMW Midtown responded

LionheartMD, Thank you for your feedback about these service concerns, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sebastian Olszewski General Manager solszewski@advantagecars.com

September 09, 2024

Excellent customer service! Excellent product! I would highly recommend brand and dealership to friends and family! More

by sdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes De la rosa in Service and Kelly at Loaner Desk
Sep 11, 2024 -

Advantage BMW Midtown responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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