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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,152 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 1,152 reviews

August 27, 2025

Nice service department here, they are knowledgeable, quick and not pushy. Collin was a great service advisor More

by 41volley-tympani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
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Aug 27, 2025 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2025

These folks are the best. Willing to make a fair deal … and super professional in how things are handled. No grind, no hassle, if you’re reasonable, they are too . More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio
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Aug 30, 2025 -

Advantage BMW Midtown responded

Hi Aaron, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Customer Service is elite. The entire team is exceptional. They take great care of me. More

by dondreiaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd, Sebastian Olszewski
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Aug 30, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

August 27, 2025

The sales rep makes it so easy for me. He understands my need and goes above and beyond to meet my expectations. This is my 4th car from the same sales rep. Michael Marchan is the MAN! More

by Jbotello41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
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Aug 27, 2025 -

Advantage BMW Midtown responded

Hello, we're happy you found Michael to be so supportive during your experience here at Advantage BMW Midtown. Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2025

Fast and easy buying process . Saleman and finance office make sure I got everything I need More

by Dunguyen0712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asen
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Aug 26, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Thank you again, and have a fantastic day!

August 25, 2025

Jerry was an incredible rep and will be taking my vehicle here for the foreseeable future! Very accommodating, polite and not pushy on repairs. I was impressed. More

by joshuajensen100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
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Aug 27, 2025 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jerry here at Advantage BMW Midtown! Thank you, and have a fantastic day!

August 23, 2025

Great customer service with Rosie Ramirez in the service department! She kept me up to date and delivered the car on time! Thank you, Rosie! More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ramirez
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Aug 26, 2025 -

Advantage BMW Midtown responded

Hi Randy, we're happy you found Rosie to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2025

Barry was a great advisor with excellent customer service. He was able to get me a loaner car while Car was having maintenance. More

by brownsl79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Aug 25, 2025 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2025

It’s always a pleasant experience to have my car serviced at Advantage. Timely status updates. Great customer service from my advisor to the drivers who provide shuttle services. More

by BMWDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Report | Print
Aug 23, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2025

Professional and thorough explanation of needs of vehicle. Not to happy about the wait time appointment was at 10 am did not leave until 1:30 pm More

by pseaman1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosario Ramirez
Report | Print
Aug 23, 2025 -

Advantage BMW Midtown responded

Thank you for your valuable feedback. We apologize for the longer than expected wait time, and we will work on improving our appointment scheduling to better accommodate our customers. We are glad to hear that you were satisfied with our professional and thorough service. We hope to have the opportunity to serve you again in future. Thank you for choosing us.

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