Advantage BMW Midtown

Great service! Thank you David Guerrero! I had an excellent service visit!!! The timeliness, friendliness and communication were all areas of excellence. I will drive. BMW and use the dealers I had an excellent service visit!!! The timeliness, friendliness and communication were all areas of excellence. I will drive. BMW and use the dealership until the end of my days! More

Best BMW Midtown Experience I've been to the midtown location a few times and usually get crappy fo mediocre service at best but since it's up the street from my job, it's conven I've been to the midtown location a few times and usually get crappy fo mediocre service at best but since it's up the street from my job, it's convenient. This time David Guerrero was my service advisor and he is the absolute best. He was prompt, explained the services I'd be getting as well as suggestions needed based on the mileage, etc. I didn't get the run around when it came time to pick up my car by playing phone tag with him and the shuttle as I've experienced in the past. Going forward, David is my go to guy! More

Excellent up to date service I was really happy with the new way of communicating the status of my car via texts- thank you! It was easy to use, kept me informed and made for a I was really happy with the new way of communicating the status of my car via texts- thank you! It was easy to use, kept me informed and made for a great experience. David my service advisor was attentive and professional. More

Service aweful ! They tell you the price at first and then at the end, they change the price to a much higher price! We went there on Saturday, at first, The aweful ! They tell you the price at first and then at the end, they change the price to a much higher price! We went there on Saturday, at first, They told us the oil change is 129$ on Saturdays and then at the end they said no the price is $199 on weekdays and $179 on weekends. We had a 50 dollar off coupon even with that they said the total is $153 !!!! So if the price is $179 then why would you charge us $153 ??? The price should be $129 with the coupon. But as I said they told us the original price is $129 and + coupon they should've charged us only $79. We ended up payin $100 after the employer talked to the manager. Its just ridiculous ! I Will never go there again! More

Efficient and courteous service David my service person is patient and courteous. Professional and great follow through. My car was ready as promised. Would definitely recommend Dav David my service person is patient and courteous. Professional and great follow through. My car was ready as promised. Would definitely recommend David and Midtown BMW. More

50k service Robert Garcia once again took great care of me. In and out same day. Been very pleased with this dealership. Many thanks to the entire team. Robert Garcia once again took great care of me. In and out same day. Been very pleased with this dealership. Many thanks to the entire team. More

Great customer service...No nonsense dealer I received an excellent deal on a great vehicle....My sales consultant "Josh C." was great....I drove 250 miles to make a purchase from this dealer. I received an excellent deal on a great vehicle....My sales consultant "Josh C." was great....I drove 250 miles to make a purchase from this dealer. More

Servicio Excelente Came in without an appointment with a key issue. My advisor Robert Garcia was very accommodating He had my issue resolved and my X5 washed in less t Came in without an appointment with a key issue. My advisor Robert Garcia was very accommodating He had my issue resolved and my X5 washed in less than 30 minutes. Very professional and knowledgeable. He is an asset to your organization. More

Great service Checked warning light for possible steering Issue. The problem was diagnosed and fully resolved. Staff was friendly and communicated well. Loaner car Checked warning light for possible steering Issue. The problem was diagnosed and fully resolved. Staff was friendly and communicated well. Loaner car process was easy as well. More

Everyone is always so nice and helpful. Every single time that I go to the dealership I'm treated extremely well. My service advisor always explains to me in detail what my visit will consis Every single time that I go to the dealership I'm treated extremely well. My service advisor always explains to me in detail what my visit will consist of and will always answer my questions and concerns. More