Advantage BMW Midtown

Quick, Precise, Flawless. I have given this rating due to the fact that when I came to the service department everything went smooth from the moment I pulled up. Before I can g I have given this rating due to the fact that when I came to the service department everything went smooth from the moment I pulled up. Before I can grab my belongings, my service advisor (Kamil Masood) was already ready to assist me. He helped me understand what was getting done and why It needed to be done. He also introduced me to the shop foreman (Mike Stevens). Mr Stevens helped me understand in further details what was happening. Neither of the two rushed me. They waited for me patiently and answered all my questions. The pricing was more then competitive. After shopping around, this was the best deal I found. For this I was very sattisfied. More

Excelent service Anthony was my service advisory and he was very thorouhg with the car maintance records. I appreciated his personalize service, keeping me always info Anthony was my service advisory and he was very thorouhg with the car maintance records. I appreciated his personalize service, keeping me always inform of the process. More

Top Notch Service The service advisor, John Garcia took care of the problem with my 750 in a timely & professional manner. He was very knowledgeable & kept me well inf The service advisor, John Garcia took care of the problem with my 750 in a timely & professional manner. He was very knowledgeable & kept me well informed about the repair on my vehicle as well as the use of loaner care. Highly recommend Advantage BMW midtown. More

Professional Service Beginning to End Professional service from the time you check in, get a loaner to being advised my repairs were complete. All items for attention were properly review Professional service from the time you check in, get a loaner to being advised my repairs were complete. All items for attention were properly reviewed up front as well as the results on pick-up. More

Service Work Initially thought I only needed to replace a flat tire but was advised other services were either due now or would be soon. All the work was done in a Initially thought I only needed to replace a flat tire but was advised other services were either due now or would be soon. All the work was done in a timely manner. I was surprised to learn the BMW maintenance plan can not be extended beyond 6 years after purchase of the car. That is when you need it the most. More

Awesome experience as always My experience with BMW midtown was as always was awesome , professional and I was always up to date and what was the problem with my car , what needed My experience with BMW midtown was as always was awesome , professional and I was always up to date and what was the problem with my car , what needed to be done when parts were ordered and when to expect my car to be done so I didn't have any surprises. My rep Rafael was sweet , informative and very professional. Again always great service which is why I drive from Sugarland , past Momentum BMW to go to Midtown for the awesome service , thanks More

Service experience My experience with David Guerrero was excellent from start to finish. David was efficient, professional and provided a hassle free experience. I would My experience with David Guerrero was excellent from start to finish. David was efficient, professional and provided a hassle free experience. I would recommend David to all BMW owners. More

Excellent!! As usual, the service was professional with attention given to detail. My Service Advisor, Harry Fernandez, always provides the quality of service he As usual, the service was professional with attention given to detail. My Service Advisor, Harry Fernandez, always provides the quality of service he would expect if he were the customer. More

Great Ricardo was great, very patient with my thousand questions and although it took me a month to make a decision, he was never pushy. Great experience. D Ricardo was great, very patient with my thousand questions and although it took me a month to make a decision, he was never pushy. Great experience. Definitely will recommend to friends More

My experience was stress relieving Robert was very knowledgeable and pleasant to speak to.I ask many questions about tire warranty and alignment adjustments,my 650 Grand Coupe needed ex Robert was very knowledgeable and pleasant to speak to.I ask many questions about tire warranty and alignment adjustments,my 650 Grand Coupe needed extensive work and a tune up . More