Advantage BMW Midtown
Houston, TX
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Lease Overall good experience. I did feel the finance person I met with was displeased once I said I was not interested in adding anything additional. Ni Overall good experience. I did feel the finance person I met with was displeased once I said I was not interested in adding anything additional. Nick was his name. He went from very friendly to just pushing papers for me to sign. More
Great service I took my car to BMW midtown for a starting problem. Gabie took car of me her service and customer communication was great. She helped me solve the pr I took my car to BMW midtown for a starting problem. Gabie took car of me her service and customer communication was great. She helped me solve the problem in great time. And also did a great time on cleaning my vehicle. More
Attention From start to finish, great service and focus on the details. Very professional. They responded to calls timely and made sure a driver dropped me off From start to finish, great service and focus on the details. Very professional. They responded to calls timely and made sure a driver dropped me off and picked me up More
10k service Very professional, courteous, reliable They seemed to be organized and happy to help Definitely will be back to for my next service Good location Very professional, courteous, reliable They seemed to be organized and happy to help Definitely will be back to for my next service Good location for customers More
Best place for service/Best service representative Harry ALWAYS does an excellent job at BMW Midtown (Houston). From arriving he is prepared and ready to address you car matter. When done he explains c Harry ALWAYS does an excellent job at BMW Midtown (Houston). From arriving he is prepared and ready to address you car matter. When done he explains clearly what work was done. He does it with kindness and expertise. He is the best! BMW Midtown: Give Harry a raise! ;-) More
Service A very good service and helpful service advisor. The cost was very reasonable. Very clean waiting area. Everybody was helpful and made sure you are ta A very good service and helpful service advisor. The cost was very reasonable. Very clean waiting area. Everybody was helpful and made sure you are taken care of More
This place is great My car was fixed right the first time. Drop off and pick up was easy and fast. Great customer service! A loaner was provided during warranty repairs. My car was fixed right the first time. Drop off and pick up was easy and fast. Great customer service! A loaner was provided during warranty repairs. More
Excellent service My car was checked thoroughly and the root cause of the check engine light issue was identified and corrected. My advisor kept me updated on the repai My car was checked thoroughly and the root cause of the check engine light issue was identified and corrected. My advisor kept me updated on the repair required and delivered the car on time. More
Amazing service My car was serviced for recalls and Eric made me feel comfortable that my cars issues were fixed right. He stayed in communication while the car was b My car was serviced for recalls and Eric made me feel comfortable that my cars issues were fixed right. He stayed in communication while the car was being serviced, so I was always well informed. Eric was a great help to me and I will bring my car to Advantage BMW Midtown, every time when service is needed. More
Professional and Courteous Thank you Advantage BMW Midtown and specifically Eric Sanchez for the wonderful experience having my car serviced. Spending time at the dealer waiting Thank you Advantage BMW Midtown and specifically Eric Sanchez for the wonderful experience having my car serviced. Spending time at the dealer waiting for repairs is never one of my favorite things to do. However, Eric kept me informed throughout the time I was there and all the recall issues were fixed. Plus, everything was done quickly and to my satisfaction. I will be a repeat customer. More