Advantage BMW Midtown
Houston, TX
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Excellent service department. The service department is excellent. They are on point as far as phone calls and service. Jerry, my manager....was GREAT!!!! Very intelligent and p The service department is excellent. They are on point as far as phone calls and service. Jerry, my manager....was GREAT!!!! Very intelligent and personable. More
Service Clinic This weekend was a little busy I did wait 3 hours but I would have to say well worth the time. I received a complete inspection on my car while enjoyi This weekend was a little busy I did wait 3 hours but I would have to say well worth the time. I received a complete inspection on my car while enjoying catered food, good company, and a fun raffle. I only wish I had won. This was my first service clinic and it won’t be my last. My friend has a Benz she was envious of the event. Stephen Almond was very knowledgeable and courteous. More
Very helpful. No issues. First time getting service at this dealership. Got loaner set up and everything was handled effectively. No surprises. All covered by free maintenance First time getting service at this dealership. Got loaner set up and everything was handled effectively. No surprises. All covered by free maintenance program. Fixed an irritating vibration buzz on dashboard. More
Service Advisor Mayra Excellent service at Midtown BMW dealer, Specially my service consultant Maura, was very understanding caring, helpful and always kept me updated with Excellent service at Midtown BMW dealer, Specially my service consultant Maura, was very understanding caring, helpful and always kept me updated with my vehicle status. More
High quality service. No problems. Good review of my service needs. I just needed an oil change but the service rep discussed all the necessary mx requirements based on my No problems. Good review of my service needs. I just needed an oil change but the service rep discussed all the necessary mx requirements based on my mileage with no pressure to get the done. He was very though and courteous. More
Service Excellent service, on time, quality but Definitely I‘ll set up my next services with Mayra Garcia, she was super friendly and acknowledged on everyt Excellent service, on time, quality but Definitely I‘ll set up my next services with Mayra Garcia, she was super friendly and acknowledged on everything I need . More
Excellent service This has been the best service experience I’ve had so far. My advisor was easy to get ahold of and answered every question. Excellent This has been the best service experience I’ve had so far. My advisor was easy to get ahold of and answered every question. Excellent More
Great service I felt very welcomed from when I first arrived and everything went very smooth. John my service advisor kept me informed throughout the entire process I felt very welcomed from when I first arrived and everything went very smooth. John my service advisor kept me informed throughout the entire process. More
330e - Excellent Experience Thank you Fernando Rivas! Enjoyed my experience with the dealership and especially Fernando’s help in finding my next BMW. Definitely recommend workin Thank you Fernando Rivas! Enjoyed my experience with the dealership and especially Fernando’s help in finding my next BMW. Definitely recommend working with him! More
Excellent! I took my M3 for service and was helped very promptly. I dropped it off and went back to work i was kept up to speed with the entire process of the se I took my M3 for service and was helped very promptly. I dropped it off and went back to work i was kept up to speed with the entire process of the service and was notified right away when car was ready. I would like to thank Mayra for the service and taking care of my car something i cant say about other BMW dealers. More