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Advantage BMW Midtown

Houston, TX

4.7
762 Reviews

1305 Gray St

Houston, TX

77002

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Showing 762 reviews

November 14, 2017

Excellent service department. The service department is excellent. They are on point as far as phone calls and service. Jerry, my manager....was GREAT!!!! Very intelligent and p More

by mitmit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
November 07, 2017

Service Clinic This weekend was a little busy I did wait 3 hours but I would have to say well worth the time. I received a complete inspection on my car while enjoyi More

by Mesh713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Almond
November 03, 2017

Very helpful. No issues. First time getting service at this dealership. Got loaner set up and everything was handled effectively. No surprises. All covered by free maintenance More

by Jch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
November 01, 2017

Service Advisor Mayra Excellent service at Midtown BMW dealer, Specially my service consultant Maura, was very understanding caring, helpful and always kept me updated with More

by HS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra
November 01, 2017

High quality service. No problems. Good review of my service needs. I just needed an oil change but the service rep discussed all the necessary mx requirements based on my More

by craigv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rogers
October 30, 2017

Service Excellent service, on time, quality but Definitely I‘ll set up my next services with Mayra Garcia, she was super friendly and acknowledged on everyt More

by Viviliza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra Garcia
October 30, 2017

Excellent service This has been the best service experience I’ve had so far. My advisor was easy to get ahold of and answered every question. Excellent More

by Bianca17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Ventura
October 28, 2017

Great service I felt very welcomed from when I first arrived and everything went very smooth. John my service advisor kept me informed throughout the entire process More

by Miao_wang1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Garza
October 27, 2017

330e - Excellent Experience Thank you Fernando Rivas! Enjoyed my experience with the dealership and especially Fernando’s help in finding my next BMW. Definitely recommend workin More

by Bmw513nelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
October 26, 2017

Excellent! I took my M3 for service and was helped very promptly. I dropped it off and went back to work i was kept up to speed with the entire process of the se More

by Punch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayra
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