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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
756 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 756 reviews

October 17, 2024

Great customer service , Berry our Adviser always goes above and beyond to help our needs. More

by nancyacosta0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berry, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
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Oct 19, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to Berry here at Advantage BMW Midtown! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

When I drop my car off to get serviced they never have a loaner car I usually am looking for my own way to work. They give you one on the last day when your car is about to be ready and you have spent money More

by Knoxraquel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Report | Print
Oct 24, 2024 -

Advantage BMW Midtown responded

Knoxraquel, Thank you for your feedback in regards to loaner car availability, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Sebastian Olszewski General Manager solszewski@advantagecars.com

October 15, 2024

Great response with no reservation took care of me and went the extra mile. Thank you More

by webegley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilian
Report | Print
Oct 18, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

Jerry Ward is my service rep and he always does a great job. Quick in and out, very professional. Thanks Jerry. More

by Jlam77019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Report | Print
Oct 17, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Great sales experience with Luis Ventura, I would recommend him to all my friends and family. More

by Fermin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ventura, Mohammad Hamadneh, Sebastian Olszewski
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Oct 13, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

October 11, 2024

Marked up prices compared to bmw west houston and advantage bmw midtown. Over 50% in parts. Incorrect diagnosis said everything was good when clearly it was not working. This was a mistake I m More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Oct 13, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave this feedback. Thank you!

October 11, 2024

My service advisor is Barry and his assistant is Sarp. They provided me with an excellent experience by explaining the process of my repairs and giving me a timeline. They were spot on! More

by theresamallett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Report | Print
Oct 11, 2024 -

theresamallett responded

Great job everyone!

Oct 13, 2024 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Great service. They went above and beyond and ended up saving me money from their original assessment. More

by Keithavh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Report | Print
Oct 13, 2024 -

Advantage BMW Midtown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

I had a wonderful experience with BMW Midtown. Khalid was so kind, knowledgeable and patient with me. He made this process easy and fun. Nothing but great service from everybody all around. Thank More

by meli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
khalid ahmad
Report | Print
Oct 13, 2024 -

Advantage BMW Midtown responded

Hi Meli, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

If you are looking for great service location in Houston. I would suggest Advantage BMW Midtown and ask specifically for Eduardo. Eduardo is the best of the best. He is proactive and responsible to every det More

by jefferylaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Oct 13, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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