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Advantage BMW Midtown

Houston, TX

4.7
761 Reviews

1305 Gray St

Houston, TX

77002

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Showing 760 reviews

September 12, 2021

Excellent service on diagnosing my engine problem and communication. Set me up with a loaner and got it fixed fast. I loved the video updates. More

by Lisa P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lourdes La Rosa
Sep 15, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words! We're so glad you had an excellent service experience!

September 03, 2021

BMW is my go- to for all my 2004 BMW needs they are friendly, knowledgeable, courteous and professional, they go above and beyond to make you feel like family and less like a customer. Bless you BMW Mi More

by Jessie Turner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara, and Jesse
Sep 03, 2021 -

Advantage BMW Midtown responded

Thank you Jessie for your kind words for our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

August 23, 2021

Best in Houston No other words neededBarry Thomas best Best in Houston No other words needed Barry Thomas best there is , an excellent communicated with customers. Should be given raise for going out More

by yanc.2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry thomas
Aug 24, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words about Barry! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 22, 2021

My car was ready when I arrived to pick it up with no waiting and the advisor met me at the door More

by brandyg29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lourdes
Aug 24, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 17, 2021

very well organized, attentive, knowledgeable, gave good advice about what to repair and want could be deferred, amazing that all the work could be done in one day. probably more expensive than most, but we More

by jmw2710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javonee
Aug 19, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 13, 2021

Brandon was excellent! Professional and ensured my car was ready on time! Loyal to Center because of the people! More

by SJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez
Aug 13, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

August 10, 2021

Fast, efficient yet courteous service. Added more types of service so more expensive than I initially planned, but a few service items were free / not really problems, so I paid less than initial estimate. More

by damontz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ivanov
Aug 13, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 09, 2021

Professional honest service; Matt Phillips the service manager kept me in the loop with what was going on with my vehicle and made sure all my needs and concerns were addressed. Top notch! More

by Mike A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Phillips
Aug 13, 2021 -

Advantage BMW Midtown responded

Thank you, Mike, for your kind words about Matt! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 08, 2021

The best sales and service department in the nation. You will experience the best customer service the second a valet opens your door and introduces you to your service advisor. I worked with John Garza, he More

by Foreroduvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Garza
Aug 13, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words about John! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 06, 2021

Great dealer ship. The staff Professional, courteous. Great dealer ship. The staff Professional, courteous. My advisor Corey communicated with me from time I Dropped my CAR off to the end when my car wa More

by ingrid_sterling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory smith
Aug 13, 2021 -

Advantage BMW Midtown responded

Thank you for your kind words about Corey! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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