Advantage BMW Midtown

Amazing  service by my Service Advisor Matthew Phillips for my scheduled service. And previous sale in their Top Notch "new" Facility. The only negative I have ever had was from their business office who a for my scheduled service. And previous sale in their Top Notch "new" Facility. The only negative I have ever had was from their business office who almost turned  the entire customer’s experience unaceptable. My Salesman tried to be of assistance with  the business office issue in order to safe his well deserved sale which he did the next day when I decidedto finance it through my own bank. I must mention that I was contacted by their new G.M. Mr. Philip Southwick since my business office  issue. I must give him "Kudos" for the  outreach and would recommend without reservations Advantage BMW Midtown. More

Very professional and attentive to customer needs. Highly recommend! Delon took great care of me. recommend! Delon took great care of me. More

They have a very professional service staff who know my BMW well. I had a problem and they took me in right away without an appointment. No high pressure to get something done you don't really need. I' BMW well. I had a problem and they took me in right away without an appointment. No high pressure to get something done you don't really need. I'll go back. More

Great dealership, Marty Compton was terrific! He is very professional and knowledgeable and made the entire buying process a pleasure. Financing was also a breeze as Younus efficiently explained everything professional and knowledgeable and made the entire buying process a pleasure. Financing was also a breeze as Younus efficiently explained everything and took care of us. Thanks! More

This dealership is professional, responds quickly to inquiries and is detailed and transparent about repairs. My service agent was honest about which repairs were not required but only suggestions. I ha inquiries and is detailed and transparent about repairs. My service agent was honest about which repairs were not required but only suggestions. I have used them for 10 years and will continue to! More

Bought a used 2013 BMW X5 knowing that the vehicle was a reliable one coming from a dealership exclusively for BMW. Less than a week of driving with under 200 miles and on day 6 on my way to work, morning reliable one coming from a dealership exclusively for BMW. Less than a week of driving with under 200 miles and on day 6 on my way to work, morning with a chilly weather of 55, vehicle broke down because it overheated. Texted Efrain Ruiz informing that the vehicle in not fit to drive. They didn't offer to fix the car and I ended up insisting that I need to return it. They picked up and towed the car with a one week old of temporary plate still attached and never heard from them since. More

Wonderful experience! My sales rep Kevin Montano took great care of us and we would definitely recommend BMW Midtown! great care of us and we would definitely recommend BMW Midtown! More

Do not rely on those people. They intentionally sold us a preowned car knowing that mechanic was bad (front and rear struts blown out - leaking, chopped tires..). We drove it less than 400 miles and figured preowned car knowing that mechanic was bad (front and rear struts blown out - leaking, chopped tires..). We drove it less than 400 miles and figured out it was dangerous (bouncing, extensive breaking distances..). The general manager Stephen Prather ignored all our emails and never called us back. The sales Nicolae Branzei refused to deliver the in house pre-sale BMW inspection, refused to buy it back and didn't offer to help to fix the car. More

The Service Center is the latest state of the art. It is very clean and the people working there are very nice and welcoming. My Service Advisor, Stan Martin, is very personable and knowledgeable. He is the very clean and the people working there are very nice and welcoming. My Service Advisor, Stan Martin, is very personable and knowledgeable. He is the best! I feel very confident with his recommended services for my car. He is definitely an asset to Advantage BMW. More

Eduardo Bendeck is a great service technician. Excellent customer service and highly responsive. He is the reason I return to Advantage BMW. customer service and highly responsive. He is the reason I return to Advantage BMW. More