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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
759 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

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Showing 759 reviews

July 02, 2023

I really enjoy getting my car services there they treat me like family I left very satisfied More

by Higginsstewart1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Evans and Miss LaRosa
Report | Print
Jul 04, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 01, 2023

Service department went above and beyond what was needed. Great job. Very professional and efficient organization. More

by twmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
Report | Print
Jul 04, 2023 -

Advantage BMW Midtown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Jazmine did a fantastic job, she was very knowledgeable and professional. I had a great experience and love my vehicle. More

by Brook Long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazmine Garcia
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Jul 15, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

June 30, 2023

Top notch service! !! Took me right away and repaired my tire situation!! Waiting area is great and service department is amazing and so friendly More

by Solaplexsalon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rader
Report | Print
Jul 30, 2023 -

Advantage BMW Midtown responded

It's our pleasure to provide you with a great service experience! Thank you for choosing Advantage BMW Midtown for your service needs. We will look forward to the opportunity to assist you again! Thank you for the Five-Star review!

June 30, 2023

The communication breakdown with the service advisors need to be addressed. I was not told there would be a $200 charge for diagnosing my vehicle. On the last visit I did not have to pay for it. More

by Yandi Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andres
Report | Print
June 29, 2023

Love the dealership. Always providing excellent service with a smile and my car is always presented back to me clean. More

by Gregory Dozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lulu
Report | Print
Aug 03, 2023 -

Advantage BMW Midtown responded

Good morning Gregory, It is our pleasure to provide convenient and professional service to you when it is time to service your car. Thank you for your kind words and your business. Advantage BMW looks forward to assisting you again in the future. Thank you Five Star review!

June 28, 2023

This survey is not working. I answered this question and I am not sure where my answer went More

by kdwoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Sep 04, 2023 -

Advantage BMW Midtown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Advantage BMW Midtown responded

Thank you for your feedback, we have since fixed the survey. We apologize for any inconvenience it may have caused.

June 27, 2023

David did a great job during my service today. He was very attentive and constantly updated me on the status of my car. I had a great experience today. More

by Nassirip
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Guerrero
Report | Print
Jun 30, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

June 27, 2023

Good, honest work provided at this location. Their customer service is phenomenal and their prices are competitive. More

by tiffturner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jovanny Guerrero
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Jun 30, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 27, 2023

Excellent customer service from Jerry Ward ! Brandon. Offered support as well! Appreciate the follow up! More

by Dr Dorothy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
Report | Print
Jun 30, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words for our staff, we appreciate it!

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